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Full Description
The Illustrated Series Soft Skills titles are designed to make it easy to teach students the essential soft skills necessary to succeed in today's competitive workplace. This text delves into the importance of effective and professional written communication from creating professional documentation to E-mail correspondence. Each book and companion CourseMate cover 40 critical skills, providing students with extensive knowledge they can bring with them into the real world. CourseMate brings each text to life with an audio visual eBook, scenario videos, access to Career Transitions, interactive activities for reinforcement, and Engagement Tracker, a first-of-its-kind tool that monitors student engagement in the course!
Contents
Part 11: Understanding E-Mail Messages and Memos2: Composing the Main Elements of Messages3: Creating Professional E-Mail Messages4: Constructing Professional Memos5: Writing Request Messages6: Writing Response Messages7: Writing Bad-News Messages8: Writing Documentation MessagesPart 2: Uncovering the Secrets of Clear Writing9: Clarifying Written Communication10: Writing Solid Sentences11: Developing Effective Paragraphs12: Mastering Punctuation13: Laying Out Your Documents14: Illustrating Data15: Adding Tables and Figures to Documents16: Proofreading and RevisingPart 3: Developing Reports and Proposals17: Understanding Reports and Proposals18: Planning a Report or Proposal19: Writing the Beginning20: Writing the Body21: Creating the End Matter22: Writing Short Reports23: Writing Proposals24: Citing SourcesPart 4: Writing for Employment25: Understanding Job Searches26: Writing Effective Cover Letters27: Planning Resumes28: Writing Chronological Resumes29: Writing Functional Resumes30: Requesting Letters of Reference31: Sending Follow-Up Messages32: Accepting or Rejecting Job OffersPart 5: Writing Professional Letters33: Understanding Professional Letter Writing34: Writing Business Letters35: Using Salutations36: Closing Business Letters37: Writing Routine Letters38: Answering Request Letters39: Writing Persuasive Letters40: Writing for Goodwill