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"The 7 Conversations is a unique model for organizations to grow and innovate in a team-based way with a powerful transformation accelerator."
—Penny Pennington, Managing Partner, Edward Jones
An actionable blueprint for transformational business journeys from Growth River founder Richard Hawkes
Leading transformation in teams, businesses, and organizations is complex, and leaders are expected to know how to do it. Navigating the Swirl provides the clear thinking required to navigate this challenge.
In Navigate the Swirl: 7 Conversations for Business Transformation renowned growth and strategy leader Richard Hawkes delivers a simple and powerful framework that any team can apply to overcome the most common leadership challenges to growing and scaling companies, known as "The Swirl." In this straightforward book, he draws on decades of experience guiding teams to implement strategic change at companies like Edward Jones, GENEWIZ, Hitachi, Pfizer, Johnson & Johnson, Mars, and Chicos.
You'll learn:
To understand and lead disruptive change in a complex social system - your company
Ways to visualize and diagnose the essential working parts of a company
How to apply an integrated toolset for teams to lead organizational change and business transformation
How to create transformational journey maps that leaders, teams, businesses, and companies must apply to unleash growth potential and agility
How networks of teams should work together to develop each other's leadership and to manage and accelerate change
Written as a practical guide for business and team leaders, Navigate the Swirl: 7 Conversations for Business Transformation belongs on the desks and in the hands of every purpose driven leader.
Contents
Foreword ix
Acknowledgments xix
A Note To The Reader: How to Use This Book xxi
Introduction: The Swirl xxiii
Part 1 Framing the Conversation 1
1 Understanding Organizations: Social Systems, Not Machines 3
2 Understanding Businesses: The Business Triangle 19
3 Understanding Growth: Dynamics of Organizational Development 31
Part 2 The Evolution of an Enterprise 47
4 The Four Stages of Enterprise Evolution 49
5 A Business Is Born: Stage 1, Independent Contributors 57
6 A Leader Steps Up: Stage 2, Directive Leadership 65
7 A 5:30 Wake-Up Call: The Transition to Stage 3, Distributed Leadership 71
8 A Complete System of Roles: Stage 3, Distributed Leadership 81
9 Leveraging Creative Tension: Stage 3, Distributed Leadership, continued 101
10 High-Performing Teams: Stage 3, Distributed Leadership, continued 115
11 Toward a Flat, Agile Organization: Stage 4: Leaders Leading Leaders 127
Part 3 The Seven Conversations 133
12 Organizations Evolve at the Speed of Conversation 135
13 Conversation 1: Activating Purpose 145
14 Conversation 2: Driving Focus 153
15 Conversation 3: Shifting Mindset 159
16 Conversation 4: Specifying Capabilities and Roles 165
17 Conversation 5: Streamlining Interdependencies 171
18 Conversation 6: Aligning Strategies 175
19 Conversation 7: Implementing Initiatives 185
20 An Invitation to Transformation 187
Glossary 191
Index 239
