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Full Description
Boost morale and productivity by leading with respect
The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits. At a loss for a solution, he meets Grace a straight-shooting, self-described "little old lady" in the maintenance department. With her no-nonsense advice, he sets out to revamp the culture and turn his company around; but first, he has to turn inward and realize that his own behavior sets the tone for the company at every level. This enlightening, engaging and honest story will help you recognize and analyze your own behaviors and interactions, and show you how to create a winning culture based on leading with respect.
Intimidation, micro-management and insecurity do not drive top-level performance. True success is built on free-flowing, trusted, and open collaboration between departments, levels, and specialties. This book shows you how to build respect among the ranks from the top down.
Learn the key respectful leadership behaviors that significantly impact moraleLearn how to adjust your own, and others', attitudes to boost productivity, teamwork, and profitsBenefit personally and professionally by leading from a place of mutual respect and consideration
People perform best when they feel valued and valuable. And, when they are respected for their experience, talents and skills, they'll become personally invested in outcomes both short- and long-term and consistently go the extra mile. Respectful leadership ignites passion, innovation, creativity, and efficiency, while control-based leadership and intimidation breeds complacency and mediocrity. Which environment would better serve your company? The Respectful Leader shows you how to achieve sustainable success with a simple behavioral paradigm shift.
Contents
Introduction
Chapter One Settling In
Chapter Two Meeting the Team
Chapter Three Buying Time
Chapter Four Feeling The Heat
Chapter Five Commanding and Controlling
Chapters Six Seeing Respect in Action
Chapter Seven Trying a Different Strategy
Chapter Eight Causing Alarm
Chapter Nine Apologizing
Chapter Ten Turning It Around at Home
Chapter Eleven Turning It Around at Work
Chapter Twelve Grace s Gift
Chapter 13 Summary and Overview
Chapter 14 Concepts, Tools, and Techniques
Brief Questions & Answers About Respectful Leadership
The Seven RespectfulDos Explained
The Five RespectfulDon ts
Chapter 15 A Deeper Dive into Respect & Disrespect
The Two Types of Respect/Disrespect
Respect & Trust Go Hand in Hand
Chapter 16 Final Thoughts
Acknowledgements
About the Authors
Additional Resources
