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Full Description
Create meaningful relationships that translate to better business Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations. Readers will find in-the-trenches advice and stories from 80 regional experts in 10 countries, including China, Hong Kong, India, Japan, and Korea.
Discover the unique eight-question framework that provides rich interview material and insight from respected cultural experts
Track cultural progress over time and highlight areas in need of improvement with the Self-Awareness Profile
Learn the little-known facts, reports, and resources that help establish and strengthen Asian business relationships
Effective cross-cultural communication is mandatory for today's successful global business leaders. For companies and individuals looking to engage more successfully with their counterparts in Asia, Access to Asia showcases the critical people skills that drive global business success.
Contents
Foreword xiii
About the Authors xv
Acknowledgments xvii
Introduction xix
A Journey of Passion xx
From Etiquette to Intercultural Exchange xx
A Questioning Framework xxi
Why These Asian Countries? xxi
How This Book Is Structured xxii
Self-Awareness Profiles xxii
Business Is Relationships xxiii
From Theory to Practice xxiii
Chapter 1 A Question of Culture 1
Why This? Why Now? 6
Who Are "Americans"? 7
Chapter 2 Exploring Country Cultures 9
Thinking Is Not Universal 11
Relationships Are Dynamic 12
Chapter 3 United States of America 27
Introduction 28
Quiz 28
Country Basics 29
Etiquette, and Customs 34
Eight-Question Framework 43
Cultural Summary 52
Self-Awareness Profile 52
The Journey Continues . . . 53
Chapter 4 Overview of Concepts and Terms 55
Chapter 5 China 67
Introduction 68
Quiz 69
Country Basics 69
Business Culture, Etiquette, and Customs 75
Eight-Question Framework 84
Cultural Summary 93
Self-Awareness Profile 93
Chapter 6 Hong Kong 97
Introduction 98
Quiz 99
Country Basics 99
Business Culture, Etiquette, and Customs 104
Eight-Question Framework 113
Cultural Summary 120
Self-Awareness Profile 121
Chapter 7 India 123
Introduction 124
Quiz 125
Country Basics 125
Business Culture, Etiquette, and Customs 131
Eight-Question Framework 139
Cultural Summary 147
Self-Awareness Profile 147
Chapter 8 Japan 151
Introduction 152
Quiz 153
Country Basics 153
Business Culture, Etiquette, and Customs 159
Eight-Question Framework 167
Cultural Summary 177
Self-Awareness Profile 177
Chapter 9 Malaysia 181
Introduction 182
Quiz 182
Country Basics 183
Business Culture, Etiquette, and Customs 188
Eight-Question Framework 198
Cultural Summary 205
Self-Awareness Profile 206
Chapter 10 Myanmar 209
Introduction 210
Quiz 211
Country Basics 211
Business Culture, Etiquette, and Customs 217
Eight-Question Framework 225
Cultural Summary 233
Self-Awareness Profile 233
Chapter 11 The Philippines 237
Introduction 238
Quiz 239
Country Basics 239
Business Culture, Etiquette, and Customs 245
Eight-Question Framework 252
Cultural Summary 258
Self-Awareness Profile 259
Chapter 12 Singapore 261
Introduction 262
Quiz 262
Country Basics 263
Business Culture, Etiquette, and Customs 269
Eight-Question Framework 276
Cultural Summary 282
Self-Awareness Profile 283
Chapter 13 South Korea 285
Introduction 286
Quiz 287
Country Basics 287
Business Culture, Etiquette, and Customs 293
Eight-Question Framework 303
Cultural Summary 309
Self-Awareness Profile 310
Chapter 14 Taiwan 313
Introduction 314
Quiz 315
Country Basics 315
Business Culture, Etiquette, and Customs 321
Eight-Question Framework 329
Cultural Summary 336
Self-Awareness Profile 336
Chapter 15 Summary 339
Bibliography 343
Books 343
Online Resources 348
Contributors 351
Index 359
