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Full Description
The 70-688 Supporting Windows 8.1 textbook helps prepare students for the second of two exams required for Microsoft Certified Solutions Associate (MCSA): Windows 8 certification. Students master configuration or support for Windows 8 computers, devices, users and associated network and security resources. Those in this IT Professional career field work with networks configured as a domain-based or peer-to-peer environment with access to the Internet and cloud services. These IT Professionals could be a consultant, full-time desktop support technician, or IT generalist who administers Windows 8-based computers and devices as a portion of their broader technical responsibilities. Additional skills addressed, including the recent 8.1 objectives, in this textbook: Design an Installation and Application StrategyMaintain Resource AccessMaintain Windows Clients and DevicesManage Windows 8 Using Cloud Services and Microsoft Desktop Optimization PackThe MOAC IT Professional series is the Official from Microsoft, turn-key Workforce training program that leads to professional certification and was authored for college instructors and college students. MOAC gets instructors ready to teach and students ready for work by delivering essential resources in 5 key areas: Instructor readiness, student software, student assessment, instruction resources, and learning validation. With the Microsoft Official Academic course program, you are getting instructional support from Microsoft; materials that are accurate and make course delivery easy.
Contents
Lesson 1Using a Troubleshooting Methodology 2Supporting Windows To Go 6Managing Boot Settings 9Configuring a Native VHD Boot File 15Managing Desktop Images 20Customizing a Windows Installation by Using Windows PE 24Skill Summary 28Knowledge Assessment 29Business Case Scenarios 33Lesson 2: Supporting Desktop Apps 34Dealing With Desktop Application Problems 35Managing Desktop Application Co-Existence 36Managing Desktop Application Compatibility Using The Application Compatibility Tool (Act) Kit 45Virtualizing the User Experience 53Deploying Desktop Applications By Using Windows Intune 54Skill Summary 56Knowledge Assessment 57Business Case Scenarios 60Lesson 3: Supporting Windows Store and Cloud Apps 62Introducing Public Cloud Services 63Working With Windows Store Applications 63Restricting Access to the Windows Store Using Group Policy 69Using Applocker to Manage Applications 72Using Microsft Office 365 77Integrating Microsoft Accounts 86Skills Summary 90Knowledge Assessment 90Business Case Scenarios 95Lesson 4: Supporting Network Connectivity 96Supporting Network Connectivity 97Troubleshooting IP Network Problems 128Skill Summary 134Knowledge Assessment 135Business Case Scenarios 139Lesson 5: Supporting Remote Access 140Providing Off-Network Use and Management 141Exploring Virtual Private Networks 142Exploring Remote Access Using Direct Access and Routing and Remote Access (RRAS) 155Supporting Remote Desktop Services (RDS) 169Using Remote Assistance 172Performing Remote Administration 174Exploring Metered Networks 178Skill Summary 181Knowledge Assessment 182Business Case Scenarios 186Lesson 6: Supporting Authentication and Authorization 187Supporting Authentication and Authorization 188Skill Summary 209Knowledge Assessment 209Business Case Scenarios 212Lesson 7: Supporting Data Storage 213Resolving Data Storage Issues 214Managing Storage Pools and Storage Spaces 218Optimizing Data Access Using Branch Cache 222Managing Distributed File System (DFS) Client Settings 227Using Onedrive to Manage Files/Folders 234Skill Summary 239Knowledge Assessment 240Business Case Scenarios 245Lesson 8: Supporting Data Security 246Managing Share Permissions and NTFS Permissions 247Using Dynamic Access Control 252Configuring The Encrypting File System (EFS) 257Configuring Security for Removable Media 260Managing BitLocker and BitLocker To Go 262Skill Summary 268Knowledge Assessment 269Business Case Scenarios 273Lesson 9: Supporting Operating System and Hardware 274Resolving Hardware and Device Issues 276Optimizing Performance by using Windows Performance Toolkit (WPT) 289Monitoring Performance 292Monitoring and Managing Printers 300Remediating Startup Issues Using DaRT 8.1 311Skill Summary 319Knowledge Assessment 320Business Case Scenarios 324Lesson 10: Supporting Mobile Devices 325Supporting Mobile Access and Data Synchronization 326Exploring Exchange Active Sync/Mobile Device Policies In Exchange Server 2013 337Supporting Broadband Connectivity 344Supporting Mobile Device Management Using Windows Intune 347Resolving Mobility Issues 351Skill Summary 352Knowledge Assessment 353Business Case Scenarios 356Lesson 11: Supporting Client Compliance 357Managing Endpoint Security 359Managing Updates Using Windows Update 359Managing Windows Server Update Services (Wsus) 4.0 Using Windows Server 2012 R2 362Managing Updates By using Windows update and windows Intune 375Managing Client Security Using Windows Defender 382Managing Client Security Using Sccm 2012 Endpoint Protection Client 387Resolving endpoint security issues 390Supporting Group Policy Applications 394Managing Internet Explorer 11 security 401Skill Summary 412Knowledge Assessment 413Business Case Scenarios 418Lesson 12: Managing Clients by Using Windows Intune 419Introducing Windows Intune 420Exploring Windows Intune Configuration Requirements 420Managing User And Computer Groups 425Configuring The Company Portal 427Configuring Monitoring And Alerts 431Managing Remote Computers 435Managing Windows Intune Policies 439Skill Summary 440Knowledge Assessment 441Business Case Scenarios 444Appendix A 445Index 446