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The foundation of organizational psychology, updated to reflect the changing workplace Organizational Psychology: A Scientist-Practitioner Approach, Third Edition provides students with a thorough overview of both the science and practice of organizational psychology. Reflecting changes in the global workplace, the third edition expands coverage of the effects of technology on processes and personnel, the generalizability of theories across cultures, including organizational climate, and employee health and well-being. The new edition retains the hallmark features of the text and
Expanded coverage of the pervasive effects of technology on the social environment of work, including virtual work and the impact of social media.
More graphics, including tables and charts, to help students understand and remember various related concepts and theories.
Includes a unique full chapter on research methods and the use of statistics in understanding organizations.
New chapter on the work/non-work interface, including consideration of both employees' life stages and changes over their careers.
Provides Instructors with comprehensive presentation and testing materials.
More on ethics, in light of relatively recent scandals in corporations and in politics.
Expanded coverage throughout on cross-cultural issues and diversity in organizations.
Additional readings facilitate in-depth learning.
Industrial and organizational psychologists contribute to the success of an organization by improving the performance, satisfaction, and well-being of employees. By identifying how behaviors and attitudes can be improved through hiring practices, training programs, and feedback and management systems, I/O psychologists also help organizations transition during periods of change and development. Organizational Psychology: A Scientist-Practitioner Approach, Third Edition is a comprehensive guide to the theory and application of behavioral science in the workplace.
Contents
Preface xi
CHAPTER 1 INTRODUCTION TO ORGANIZATIONAL PSYCHOLOGY 1
What Is Organizational Psychology? 2
Organizational Psychology in Context 4
The Scientist-Practitioner Approach 6
Historical Influences in Organizational Psychology 11
Recent Past and Beyond 22
The Chapter Sequence 23
Chapter Summary 24
Suggested Additional Readings 25
CHAPTER 2 RESEARCH METHODS AND STATISTICS 27
Methods of Data Collection 28
Special Issues in Data Collection 44
Ethics in Data Collection 53
Statistical Methods in Organizational Psychology 54
Special Issues in Statistical Analysis 59
Chapter Summary 67
Suggested Additional Readings 68
CHAPTER 3 ATTRACTION AND SOCIALIZATION 69
The Recruitment Process: An Organizational Perspective 70
The Recruitment Process: The Applicant's Perspective 74
Organizational Socialization 77
The Impact of Diversity on Organizational Socialization 101
The Future of Organizational Socialization Research 102
Chapter Summary 103
Suggested Additional Readings 104
CHAPTER 4 THE WORK-NONWORK INTERFACE 105
Kelsey-Jo Ritter and Steve M. Jex
Some Basic Assumptions About the Work and NonWork Interface 106
The Transition Into Work: Youth Employment 107
Transition to a Career 112
Balancing Work and Nonwork Demands 113
Antecedents of Work-Family Conflict 115
Consequences of Work-Family Conflict 116
Reducing and Preventing Work-Family Conflict 117
The Positive Side of Work-Family Interface 119
Work-Family Balance 121
Transitioning Out of Work: Retirement 121
Chapter Summary 130
Suggested Additional Readings 131
CHAPTER 5 PRODUCTIVE BEHAVIOR IN ORGANIZATIONS 133
Defining Productive Behavior 134
Job Performance 134
Measurement of Job Performance 143
Determinants of Job Performance 150
Organizational Citizenship Behavior 160
Innovation and Adaptability in Organizations 166
Chapter Summary 174
Suggested Additional Readings 175
CHAPTER 6 COUNTERPRODUCTIVE BEHAVIOR IN ORGANIZATIONS 177
Defining Counterproductive Work Behavior 178
The Structure of Counterproductive Work Behavior 178
Causes of Counterproductive Work Behavior 180
Common Forms of Counterproductive Work Behavior 186
Low Base Rate Counterproductive Work Behavior 194
Some Final Thoughts on Counterproductive Work Behavior 204
Chapter Summary 204
Suggested Additional Readings 206
CHAPTER 7 OCCUPATIONAL STRESS AND EMPLOYEE HEALTH AND WELL-BEING 207
A Brief History 208
Approaches and Terminology 209
Occupational Stress Terminology 211
Occupational Stress Models 213
Workplace Stressors 222
Employee Safety 235
Employee Health in Vulnerable Populations 236
Reducing the Impact of Workplace Stressors 237
Cross-Cultural Occupational Stress Research 242
Chapter Summary 244
Suggested Additional Readings 245
CHAPTER 8 BELIEFS AND ATTITUDES ABOUT WORK AND THE ORGANIZATION 247
Job Satisfaction 248
Organizational Commitment 269
Additional Job Beliefs 280
Chapter Summary 286
Suggested Additional Readings 288
CHAPTER 9 THEORIES OF MOTIVATION 289
Defining Motivation, Basic Assumptions, and Theoretical Approaches 290
Need-Based Theories of Motivation 292
Cognitive Process Theories of Motivation 296
The Behavioral Approach to Motivation 312
Self-Determination Theory 316
Job-Based Theories of Motivation 318
The Practical Value of Motivation Theories 327
Chapter Summary 329
Suggested Additional Readings 330
CHAPTER 10 ORGANIZATIONAL APPLICATIONS OF MOTIVATION THEORY 331
Some Basic Assumptions 331
Behaviors Organizations Attempt to Influence 332
Organizational Reward Systems 334
Motivation Through the Design of Work 350
Proactive Motivation and Job Crafting 364
Organizational Disciplinary Procedures 366
Chapter Summary 368
Suggested Additional Readings 369
CHAPTER 11 LEADERSHIP AND INFLUENCE PROCESSES 371
Defining Leadership 371
General Approaches to Leadership 374
Modern Theories of Leadership 380
Power and Influence in Organizations 398
Chapter Summary 408
Suggested Additional Readings 409
CHAPTER 12 TEAM DYNAMICS AND PROCESSES WITHIN ORGANIZATIONS 411
Stages of Team Development 412
Defining Team Effectiveness 415
Models of Team Effectiveness 416
Determinants of Team Effectiveness 428
Within-Team Processes 436
Enhancing the Effectiveness of Teams 446
The Future of Teams in Organizations 450
Chapter Summary 451
Suggested Additional Readings 452
CHAPTER 13 ORGANIZATIONAL THEORY AND DESIGN 453
What Is an "Organizational Theory"? 454
Major Organizational Theories 456
Determinants of Organizational Design 463
Recent Innovations in Organizational Design 475
Research on Organizational Design 480
The Future of Organizational Design 481
Chapter Summary 483
Suggested Additional Readings 484
CHAPTER 14 ORGANIZATIONAL CULTURE AND CLIMATE 487
Defining Organizational Culture 488
Models of Organizational Culture 491
Manifestations of Organizational Culture 493
The Development of Organizational Culture 499
Measuring Organizational Culture 500
Changing Organizational Culture 502
The Impact of Organizational Culture 508
Organizational Climate: The Psychological Experience 512
Chapter Summary 514
Suggested Additional Readings 517
CHAPTER 15 ORGANIZATIONAL CHANGE AND DEVELOPMENT 519
What Is Organizational Development and Why Is It Used? 519
A Brief History of Organizational Development 521
The Theory Base of Organizational Development 523
Organizational-Change Interventions 533
Conditions Necessary for Successful Organizational Change 544
Evaluation of Organizational-Development Programs 549
Special Issues in Client-Consultant Relationships 555
Chapter Summary 558
Suggested Additional Readings 559
References 561
Author Index 663
Subject Index 685
