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Full Description
The fifth edition of this text has been thoroughly updated, continuing its strong emphasis on the importance of the Asian region to contemporary Australian and New Zealand organisations. Many Asian case examples are featured to illustrate key management concepts, and these provide a useful basis for comparison with management practices in Australia and New Zealand.Numerous practical examples throughout the text highlight contemporary management issues, such as:workplace diversitysustainabilityethics/corporate social responsibilitythe impact of technologyinnovation in the workplaceglobalisationemployee engagementflexible working arrangementswork-life balancegenerational issues in the workplaceskills shortages in various industriesthe importance of effective employee recruitment and trainingorganisational cultureworkforce flexibility and casualisationthe 24/7 nature of contemporary communication technology, including social mediaoutsourcingManagement, 5th Asia Pacific edition, has also retained the features that have made previous editions so popular with students and lecturers, including the Career Readiness Workbook activities at the end of the book, and the accompanying Interactive Study Guide with its vast array of multimedia resources.
Contents
About the authors xiiiApplications at a glance xviPreface xxTransition guide xxiiiHow to use this book xxivAdditional resources xxviiiAcknowledgements xxixChapter 1 The contemporary workplace 1Chapter 2 Historical foundations of management 33Chapter 3 Environment and diversity 57Chapter 4 International dimensions of management 87Chapter 5 Ethical behaviour and social responsibility 119Chapter 6 Sustainability 147Chapter 7 Information and decision-making 169Chapter 8 Planning 197Chapter 9 Strategic management 223Chapter 10 Organising 257Chapter 11 Controlling 293Chapter 12 Human resource management 317Chapter 13 Leading 359Chapter 14 Communication and interpersonal skills 387Chapter 15 Motivation and rewards 421Chapter 16 Individuals, job design and stress 451Chapter 17 Teams and teamwork 485Chapter 18 Leading and managing change 519Chapter 19 Entrepreneurship and new ventures 559Chapter 20 Operations and services management 581Case studies 605CAREER READINESS WORKBOOKAssignment writing 621Research and presentation projects 629Exercises in teamwork 633Endnotes 642Glossary 681Index 694
