The Book of Business Awesome / the Book of Business UnAwesome : How Engaging Your Customers and Employees Can Make Your Business Thrive / the Cost of

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The Book of Business Awesome / the Book of Business UnAwesome : How Engaging Your Customers and Employees Can Make Your Business Thrive / the Cost of

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  • 製本 Hardcover:ハードカバー版/ページ数 240 p.
  • 言語 ENG
  • 商品コード 9781118315224
  • DDC分類 658.812

Full Description

UnAwesome is UnAcceptable. The Book of Business Awesome is designed as two short books put together one read from the front and the other read from the back when flipped over. Covering key business concepts related to marketing, branding, human resources, public relations, social media, and customer service, The Book of Business Awesome includes case studies of successful businesses that gained exposure through being awesome and effective. This book provides actionable tools enabling readers to apply the concepts immediately to their own businesses. The flip side of the book, The Book of Business UnAwesome, shares the train-wreck stories of unsuccessful businesses and showcases what not to do. * Key concepts include the power of peripheral referrals and how to create content for your "third circle" * Explains how to re-recruiting your employees and re-court your customers Ensure that your business remains awesome, instead of unawesome, and apply these awesomely effective strategies to your business today.

Contents

Chapter 1 How One Man Changed a Billion-Dollar Brand Chapter 2 Marketing is a Verb Chapter 3 Remarry Your Current Customers Chapter 4 The Sun Rises Online Chapter 5 Sporting event awesome Chapter 6 I Think Geeks Rule Chapter 7 DKNY 4 U 2 Chapter 8 PR People. React. Chapter 9 The Red Cross is Getting Slizzard Chapter 10 Grand Rapids Serves up Some Humble Pie Chapter 11 The One Thing More Delicious Than Ice Cream Chapter 12 How To Apologize to a Woman Chapter 13 How To Ship Out Your Reputation, And Then Return It Chapter 14 You Can't Ignore What You Hate Chapter 15 The Only Good Use For QR Codes Chapter 16 Benefit of the Brand Doubt Chapter 17 How To Spice Up An Old Brand Chapter 18 How Manya Made Vegas Awesome Chapter 19 Fractional Reaction Chapter 20 Third Circle Chapter 21 Reflecting on Awesome Chapter 22 Part Man, Part Machine, All Crowdfunded Chapter 23 The Social Media ROI Conversation Chapter 24 Before Social ROI Chapter 25 Connect Outside Your Field of Vision Chapter 26 Peripheral Referrals Chapter 27 Seven Dollars and An iROI, Lessons in Social Return on Investment Chapter 28 Thirty Tips for Speakers Chapter 29 Rocking a Panel Chapter 30 Shedding some social pounds Chapter 31 You Don't Need The Man, If You Are the Man. Why I Love Louis CK Chapter 32 The Hall of Fame Chapter 33 Mr. Happy Crack Chapter 34 Pimp My Lift Chapter 35 Nightmares Chapter 36 J.K. Rowling Chapter 37 Moncton Snow Blower Chapter 38 Calgary Philharmonic Chapter 39 A Unicorn Fighting A Bear Chapter 40 Awesome End Awesome Acknowledgements

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