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Full Description
This is the lab manual designed to accompany Exam 70-685 Windows 7 Enterprise Desktop Support Technician Revised and Expanded Version
Contents
Lab 1: Installing Windows 7
Exercise 1.1: Installing Windows 7 from a DVD
Exercise 1.2: Configuring IP
Exercise 1.3: Joining a Workstation to a Domain
Exercise 1.4: Identifying your System Components
Exercise 1.5: Using Event Viewer
Lab 2: Configuring Network
Connections
Exercise 2.1: Troubleshooting Network Connectivity
Exercise 2.2: Configuring IPv6
Exercise 2.3: Troubleshooting Name Resolution Problems
Exercise 2.4: Looking at Network Statistics and Port Usage
Lab Challenge: Configure Network Card Settings
Lab 3: Troubleshooting Login Problems
Exercise 3.1: Troubleshooting Login User Rights
Exercise 3.2: Troubleshooting Disabled and Locked Accounts
Exercise 3.3: Looking at Computer Accounts
Exercise 3.4: Troubleshooting Credential Manager
Lab 4: Configuring VPN Connections
Exercise 4.1: Creating a VPN Connection
Exercise 4.2: Troubleshooting a VPN Connection
Exercise 4.3: Installing a Wireless Connection
Exercise 4.4: Troubleshooting Wireless Connections
Lab 5: Troubleshooting Hardware Issues
Exercise 5.1: Running the Memory Diagnostic Tool
Exercise 5.2: Running Disk Tools
Exercise 5.3: Working with Device Manager
Exercise 5.4: Checking for Unsigned Drivers
Exercise 5.5: Troubleshooting Hardware Problems
Lab 6: Troubleshooting Bootup Issues
Exercise 6.1: Looking at Safe Mode
Exercise 6.2: Using Last Known Good Configuration
Exercise 6.3: Working with the Boot Environment
Lab 7: Recovery Folders and Files
Exercise 7.1: Working with Folders
Exercise 7.2: Using Restore Points
Exercise 7.3: Creating a Backup
Lab 8: Working with Printers
Exercise 8.1: Installing a Local Printer
Exercise 8.2: Installing a Network Printer
Exercise 8.3: Troubleshooting Printing
Lab 9: Dealing with Software Issues
Exercise 9.1: Configuring Software Compatibility Options
Exercise 9.2: Installing Windows XP Mode
Exercise 9.3: Using the Standard User Analyzer
Exercise 9.4: Troubleshooting Windows Installer Issues
Lab 10: Managing and Monitoring
Performance
Exercise 10.1: Analyzing Performance
Exercise 10.2: Configuring Virtual Memory
Exercise 10.3: Configuring Power Options
Lab 11: Configuring and Troubleshooting Internet
Explorer
Exercise 11.1: Configuring and Testing Internet Explorer
Exercise 11.2: Troubleshooting Internet Explorer
Exercise 11.3: Using Group Policies with Internet Explorer
Lab 12: Resolving Security Settings
Exercise 12.1: Configuring Windows Firewall
Exercise 12.2: Using Windows Defender
Exercise 12.3: Looking at Encrypting File System
Exercise 12.4: Using BitLocker
