Full Description
Ideal for hybrid communication courses, The Communication Playbook is designed to equip students with the tools they need to develop communicative resilience in their personal and public lives, whether face-to-face or virtually.
Contents
Part One: Fundamentals of Communication
Chapter 1: Start Right Here
Chapter 2: Communicating in a Multicultural Society and World
Chapter 3: The "I" Behind the Eye: Perception and the Self
Part Two: Communication Messages and Skills
Chapter 4: Using Verbal Messages to Help Minds Meet
Chapter 5: Nonverbal Messages Speak
Chapter 6: Ethical Listening
Part Three: Interpersonal Communication (Person-to-Person)
Chapter 7: Understanding Interpersonal Relationships
Chapter 8: Handling Emotions and Relational Conflict
Part Four: Group Communication
Chapter 9: Team Building, Group Decision Making and Problem Solving
Chapter 10: Leading with Communication to Resolve Group Conflict
Part Five: Public Communication
Chapter 11: Public Speaking and You
Chapter 12: Researching, Supporting, and Outlining Your Speech
Chapter 13: Presentation Aids and Speech Delivery
Chapter 14: Informative Speaking
Chapter 15: Persuasive Speaking
