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Full Description
Offers an engaging introduction to all levels of public administration, with expert-authored case studies that add a practitioner perspective
Contents
Preface
Acknowledgements
About the Authors
Chapter 1: Introduction
What Is Public Administration?
Our Dual Approach to the Study of Public Administration
Public Is Not Like Private Administration
The Four E's: Values of Public Administration
Public Administration - The Discipline in Review
Conclusion
Key Terms
Review Questions
Discussion Questions
Further Recommended Resources
Chapter 2: The Bureaucracy and Its Government Role
Bureaucracy as the 4th Branch
The Structure of the 4th Branch
Public Policy and the Policy Process
The Policy Activities of the Bureaucracy
The Implementation & Oversight Activities of the Bureaucracy
Summary
Key Terms
Review Questions
Discussion Questions
Further Recommended Resources
Chapter 03: Decision-Making
Theoretical Approaches to Decision-Making
Applied Decision-Making
The Importance of Information
Chapter Summary
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 4: Budgeting
Budgeting Basics
Approaches and Types of Budgeting
The Public Budget Process
It's All About the Benjamins: Revenue and Spending in Government
Conclusion
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 5: Organizational Theory and Design
What Are Organizations? What Is Organizational Theory?
Organizations as Closed Systems: Early Approaches to Organizations
Organizations as Open Systems: A Mid-20th Century Shift in Perspective
Economic Theories of Organizations
Conclusion
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 6: The Civil Service and Labor Relations
A History of the Civil Service
Merit and Civil Service Principles
The Legal Framework of the Government Workplace
Labor Relations in the Public Service
Chapter Summary
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 7: Strategic Human Resource Management
The Changing Landscape of Public Human Resource Management
Position Management: Defining Needs and Jobs
Recruitment: Attracting the Next Generation of Public Servants
Selection: Who to Hire? Who to Promote?
Compensation and Benefits: Rewarding Employees
Training and Development
Appraising Employee Performance
Conclusion
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 08: Leadership and Management
Leadership in Public Organizations
Theories And Approaches to Studying Leadership
Other Factors of Leadership
Followership
Chapter Summary
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 09: Accountability and Ethics
Defining Ethics
Managing Ethics in Public Administration
Accountability Revisited
Chapter Summary
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 10: Implementation
Studying Implementation
Organizations' Performance-Based Challenges
Intergovernmental and Collaboration Challenges
Implementation in the Age of the Internet
Chapter Summary
Key Terms
Review Questions
Further Recommended Readings
Chapter 11: Evaluation and Assessment
The Importance of Reflection
Performance Management
Policy Analysis
Program Evaluation
Chapter Summary
Key Terms
Review Questions
Discussion Questions
Further Recommended Readings
Chapter 12: Getting Into the Civil Service
The Benefits and Drawbacks of Civil Service
Getting Started
Advancing Your Career
Chapter Summary
Review Questions
Discussion Questions
Further Recommended Readings
Appendix 1: Check Your Progress Answer Key
Glossary
