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Full Description
Packed with experiential exercises, self-assessments, and group activities, the Ninth Edition of Management Fundamentals: Concepts, Applications, and Skill Development develops essential management skills students can use in their personal and professional lives. Bestselling author Robert N. Lussier uses the most current examples to illustrate management concepts in today's ever-changing business world.
This fully updated new edition provides new coverage of important topics like generational differences, sexual harassment, AI, and cybersecurity. Students learn about management in the real world with 18 new cases, including cases on the NBA, H&M, Netflix, and Peleton. .
Contents
Part I: The Global Management Environment
Chapter 1: Management and Its History
Why Study Management?
What Is a Manager's Responsibility?
What Does It Take to Be a Successful Manager?
Management Functions
Management Roles
Differences Among Managers
A Brief History of Management
Objectives of the Book
Trends and Issues in Management
In Conclusion
Chapter 2: The Environment: Culture, Ethics, and Social Responsibility
The Environment
Organizational Culture
Business Ethics
Unethical Behavior
Factors That Influence Behavior to Be Ethical or Unethical
Guides to Ethical Behavior
Managing Ethics
Social Responsibility and Sustainability
Trends and Issues in Management
In Conclusion
Chapter 3: Managing Diversity in a Global Environment
The Global Environment
Ethnocentrism Is Out and "Made in America" Is Blurred
Managing Foreign Trade
Workplace Diversity and Inclusion
Types of Diversity and Managing Diversity
Global Diversity
Managing Global Business
Trends and Issues in Management
Part II: Planning
Chapter 4: Creative Problem Solving and Decision Making
Problem Solving and Decision Making: An Overview
Decision-Making Styles
The Decision-Making Model
Classify and Define the Problem or Opportunity
Set Objectives and Criteria
Generate Creative and Innovative Alternatives
Analyze Alternatives and Select the Most Feasible
Plan, Implement the Decision, and Control
Using the Decision Making Model
Trends and Issues in Management
Chapter 5: Strategic and Operational Planning
Strategic and Operational Planning
Developing the Mission and Analyzing the Environment
Setting Objectives
Corporate-Level Strategies
Business-Level Strategies
Operational-Level Planning
Time Management
Implementing and Controlling Strategies
Trends and Issues in Management
Chapter 6: Managing Change, Innovation, and Entrepreneurship
Innovation and Change
Managing Innovation
Managing Change
Organizational Development
Entrepreneurship
Trends and Issues in Management
Part III: Organizing
Chapter 7: Organizing and Delegating Work
Organizational Considerations and Principles
Authority
Organizational Design
Contemporary Organizational Design
Job Design
Setting Priorities
Multitasking
Delegating
Trends and Issues in Management
Chapter 8: Managing Teamwork
Group and Team and Performance
The Group Performance Model
Group Structure
Group Process
Stages of Group Development and Management Styles
Developing Groups Into Teams
Managing Meetings
Trends and Issues in Management
Chapter 9: Human Resources Management
The Human Resources Management Process
The Legal Environment
Harassment, Sexual Harassment, and Workplace Romance
Human Resources Planning
Attracting Employees
Developing Employees
Retaining Employees
Separating Employees
Trends and Issues in Management
Appendix: Career Management and Networking
Part IV: Leading
Chapter 10: Organizational Behavior: Personality, Perception, Attitudes, and Negotiation
Organizational Behavior (OB)
Thoughts, Self-Confidence, and Self-Esteem
Personality
Perception
Attitudes
Shaping OB Foundations
Organizational Power and Politics
Negotiation
Conflict
Stress
Trends and Issues in Management
Chapter 11: Motivating for High Performance
Motivation and Performance
Content Motivation Theories
Process Motivation Theories
Reinforcement Theory
Combining the Motivation Process and Motivation Theories
Motivating Employees With Rewards and Recognition
Trends and Issues in Management
Chapter 12: Leading With Influence
Leadership and Trust
Leadership Trait Theory
Behavioral Leadership Theories
Situational Leadership Theories
Contemporary Leadership Theories
Trends and Issues in Management
Chapter 13: Communication, Information Technology, and Emotional Intelligence
Organizational Communication
Information Technology and Big Data
Types of Information Systems
Information Networks
The Interpersonal Communication Process and Mindfulness
Communication Barriers
Message Transmission Channels
Sending Messages
Receiving Messages
Responding to Messages
Dealing With Emotions and Emotional Intelligence
Criticism
Trends and Issues in Management
Part V: Controlling
Chapter 14: Managing Control Systems, Finances, and People
Organizational and Functional Area Control Systems
Establishing Control Systems
Control Frequency and Methods
Financial Controls: The Master Budgeting Process
Managing People
Trends and Issues in Management
Chapter 15: Operations, Quality, and Productivity
Operations
Classifying Operations Systems
Designing Operations Systems
Managing Operations Systems and the Supply Chain
Productivity and the Balanced Scorecard
Trends and Issues in Management
Glossary
Notes
Author Index
Company Index
Subject Index
