Full Description
Decision-making in institutional and professional settings has remained an area of curiosity for social science and communication researchers. This first-of-its-kind edited volume demonstrates how team talk and teamwork are paramount to decision-making in workplaces.
In contemporary Western societies, the conditions of decision-making are rapidly changing with the foregrounding of division of professional labour and distributed expertise against the backdrop of a client-centred ideology that legitimizes shared decision-making. Increasingly, in health and social care settings, key decisions concerning clients are arrived at in team meetings, which have consequences both for the decisional processes and outcomes. This book argues that team-based decision-making can be studied optimally at the interactional level within an institutional backdrop. The contributors of Teamwork and Team Talk select particular sites of teamwork and team talk and adopt different analytical frameworks within the qualitative research paradigm to explore specific talk-work configurations. Like an orchestra, the division of interactional labour seems distributed and coordinated along the lines of role-responsibilities.
Bringing together empirically grounded studies focusing on how team talk and teamwork are paramount for problem formulation, generation of options, assessment of solutions and more, the team of global contributors brings to light the tensions, benefits, and complexities inherent to these processes.
Contents
Introduction
Srikant Sarangi
Chapter 1: Team Talk and Problem-Solving in Thoracic Medicine
Per Måseide
Chapter 2: A Collective Clinical Gaze: Negotiating Decisions in a Surgical Ward
Gro Underland and Aksel Tjora
Chapter 3: The Management of Diagnostic Uncertainty and Decision-Making in Genetics Case Conferences
Olga Zayts, Srikant Sarangi, and Stephanie Schnurr
Chapter 4: Discourse Types and (Re)Distribution of Responsibility in Simulated Emergency Team Encounters
Gøril Thomassen Hammerstad, Ellen Andenæs, Stine Gundrosen, and Srikant Sarangi
Chapter 5: Contrasting Discourse Styles and Barriers to Patient Participation in Bedside Nursing Handovers
Suzanne Eggins and Diana Slade
Chapter 6: How Language Shapes Psychiatric Case Formulation
John Walsh, Nayia Cominos and Jon Jureidini
Chapter 7: Professionals' Embodied Orientations Towards Patients in Discharge Planning Meetings and Their Impact on Patient Participation
Sara Keel and Veronika Schoeb
Chapter 8: Formulating Problems in Psychosocial Rehabilitation: Narrative Activity within the Boundaries of an Institutional Framework
Chiara Piccini and Antonella Carassa
Chapter 9: Tensions between Institutional and Professional Frames in Team Talk in Gerontological Social Work
Elisabet Cedersund, Anna Olaison, and Susanne Kvarnström
Chapter 10: Team Talk and the Evaluation of Medical Guidance Documentation
K. Neil Jenkings
Chapter 11: Pilot Evaluation of a Novel Observational Tool for Collaboration and Communication within Multidisciplinary Team Meetings (MDTs)
Amy Gillis, Marie Morris, Nikita Bhatt, and Paul F. Ridgway
Index
