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Full Description
Never has the ability to negotiate globally been more important . The companies and individuals with better than average negotiation skill sets are the ones that have prospered recently. This book supplies a comprehensive overview of practical negotiation tips, strategies, and action steps. It is different from other books on the subject as it provides an outline of various corporate disciplines, including sales, purchasing, contract management, customer service, and supply chain, with specific analysis of the issues relevant to these areas.
Contents
Prologue. The Importance of Leadership and Management in Global Trade. Leadership versus Management. The Skillsets of Leadership. The Skillsets of Management. Case Studies in Poor and Good Management. Managing a Global Supply Chain. Differentiating the Firm, the Product, and the Service. Best Practices in Running a Global Organization. Appendix.