Full Description
This book provides the core knowledge that all doctors, nurses, allied health professionals, and non-clinical leaders and managers at all levels should have at their fingertips, to plan and execute both large scale and continuous incremental improvement.
The contributors of this book collectively cover the motivational aspects for such improvements as well as the core frameworks and techniques that are proven to be effective in the world's best healthcare organisations, as well as in other industries. The book is rich with examples and case studies, with a focus on 'What works' in healthcare organisational improvement and how it can be executed effectively. Most of the book's contributors are senior practitioners who have first-hand experiences of leading healthcare transformation projects, and can speak to how constraints can be overcome to provide real gains.
Focusing on improving organizational leadership, management, and systems, this book will be of great interest to clinical leaders, medical colleges and healthcare associations.
Contents
PART 1 Overview and Introduction
1 Hospital Organisational Excellence: Overview
Danny Samson
PART 2 Clinical Governance Improvement, Leadership and Change
2 Data-Led Leadership
Amanda Ling and Amanda Mulcahy
3 Governance and Improvement in Health
Sandra G. Leggat
4 Clinical Leadership Excellence
Angus Fisher
5 Systems of Care
Frank Daly
PART 3 Hospital Organisation Behaviour and Culture
6 Leading and Engaging Staff to Improve Healthcare Quality and Patient Safety
Tony Dawson
7 Doctors Want a Say in the Running of Their Department
Paul Long
8 Career Development: Becoming the Best (Hospital) Clinician You Can Be
Sula Rasiah
9 Leading Improvement in Hospitals: It All Begins with Intention
Jane Evans
PART 4 Hospital Systems and Processes
10 Clinical Governance: Learning from the Disciplines of Operations Management
Danny Samson
11 Navigating the Labyrinth: A Proven Sustainable Approach to Managing Healthcare Operational Business Processes in Challenging Times
Tom Bevington, Anthony Giddings, Diana Bevington and David Speakman
12 Organisational Improvement as a Core Capability for Health Services
Caroline Frankland
13 Human Fallibility in High-Risk Operations
Guy Hirst and Anthony Giddings
PART 5 Innovation and Technology in Hospitals and Healthcare
14 Systematic Innovation Capability in Hospitals
Danny Samson
15 Embedding New Technologies into Health Systems: What Does 'Good' Look Like?
Bronwyn Le Grice
16 The Virtualisation of Healthcare: A Digital Health Revolution
James Boyd
17 Artificial Intelligence: A Disrupter and Enabler of Healthcare Improvement
Erwin Loh and Emily Kirkpatrick
PART 6 Two Frameworks and a Case Study
18 The Journey Towards Hospital Organisational Excellence: The Good, the Bad and the Ugly
Daniel Samson
19 Iizuka Hospital: Striving to Become a Preferred Hospital by Pursuing "Patient First" Through Proactive Cross-Disciplinary Improvement Activities
Masaharu Ota and Kenta Motomura
