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Full Description
This book examines the issues related to hybrid and remote working following the pandemic and the subsequent increase in returning to the office.
While hybrid work is undoubtedly the 'new norm', for office-based jobs, the organisation of hybrid work arrangements continues to evolve, with many organisations attempting to adjust the balance to require workers to spend more time in the office. The book examines both traditional workplace issues (productivity, work/life relations, isolation and wellbeing, meetings, management) alongside workspace issues (virtual, office, mobile, and co- working), concluding with wider implications and potential future directions. Building on the latest research on hybrid and remote working, and including case studies from different countries, the book considers each issue from the perspective of organisations, managers, and the workers who undertake such forms of work. The author provides a balanced analysis of the topics examined, considering the diverse positive aspects of hybrid and remote working, as well as the challenges and difficulties that they can involve. He offers practical advice for hybrid workers, and those who manage them, to make these forms of work effective.
The book will have wide-ranging appeal, including professionals such as managers and human resources workers, students and academics of business, and organisational and business psychology, and anyone interested in this fascinating and fast-evolving area.
Contents
Chapter 1: Overview
Introduction
Defining Terms: Hybrid and Remote working
The Extent and Character of Hybrid Working
The Occupational Character of Hybrid Workers and the Diversity of Hybrid Work Practices
Book Structure and Philosophy
Key Practical Points
WORKPLACE ISSUES
Chapter 2: Productivity Issues with Hybrid Workers at home and in the Office
Introduction
Defining Productivity
Factors Influencing Productivity when Working from home
Factors Influencing Productivity when Working from the Office
Hybrid working: Achieving Balance
Key Practical Points
General Practical Points
Managerial and Organisational Practical Points
Worker's Practical Points
Chapter 3: Work-Life Relations and Hybrid Working
Introduction
The Benefits of Homeworking: Travel Time & Balancing Work and Life Commitments
Managing Work-Life Demands
Computers and communication Technologies and Work-Life Relations
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Workers Practical Points
Chapter 4: Health, Wellbeing, Community & Isolation and Hybrid Workers
Introduction
Overall Perspective on Hybrid working and Health
Home-based working: Health, Wellbeing and Isolation
Office-based working: Health, Wellbeing and Community
Work-related ICT Use, Health and Wellbeing
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 5: The Character and Dynamics of Hybrid Meetings
Introduction
What is a Hybrid meeting and when should they be held?
The Importance of Computer and Communication Technologies to the Organisation of Hybrid Meeting
The Effective Organisation of Hybrid Meetings
Advance preparation
In-meeting behaviours
Videoconference Meeting Fatigue: Definition, Causes, Patterns, and how to Minimise
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 6: The Management and Control of Hybrid Workers
Introduction
Management, Control and the Challenges of Managing Remote Workers
Hybrid Working and Types of Control
Technology and the Management of Hybrid workers
Care and the Management of Hybrid Workers
The In-person Management of Hybrid Workers
Line Managers are Human Beings
Key Practical Points
Organisational Practical Points
Managerial Practical Points
WORKSPACE ISSUES
Chapter 7: Hybrid Workers and the Home Workspace
Introduction
An Overview of Homeworking Arrangements
Homeworking and Changing Social Relations
Diverse Types of Homeworking space
Spatial Perspectives on Work-life Boundary Management in Home Workspaces
An Integration-based Preference for the work-life Boundary
A Segmentation-based Preference for the work-life Boundary
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 8: Office-based Working for Hybrid Workers
Introduction
The Nature of Organisational Workspace
The 'Transformation' of the Corporate Office: The Decline of the Cellular Office and the Growth of Shared and Open Plan Office Space
The Heterogeneity of Organisational Workspace and its Impact on Worker Experience and Work Performance: Comparing Office Types
Cellular Offices
Open Plan Office Space
Hot-desk offices (with unassigned seating)
Hybrid working, Workplace Social Relations and Workplace design
ICTs and the Contemporary Office
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 9: Work-related Travel and Remote Working by Hybrid Workers
Introduction
Work-Related Travel and Hybrid Work
The Growing Importance of Work-related Mobility and the Increasing Spatial Dispersal of Work
The Diverse Character of Work-related Mobility Types
Working While Travelling
Managerial Control and Business Travel
Key Practical Points
Organisational Practical Points
Managerial Practical Points
Worker Practical Points
Chapter 10: Coworking Spaces and Hybrid Work
Introduction
Coworking Spaces: Definition, Growth, and Relevance to Hybrid Workers
Benefits and challenges Experienced by Hybrid Workers using Coworking spaces
Key Practical Points
Managerial/organisational Practical Points
Worker Practical Points
CONCLUSIONS
Chapter 11: The Future of Hybrid Work
Introduction
Remote Work, Third Workspaces and Digital Nomads
Hybrid Working as the 'new norm' for White-Colar Work?
The challenges of Hybrid working (and possible ways to address them)
Chapter 12: Societal Implications of Hybrid Working
Introduction
Post COVID-19 Changes in Commuting Patterns
The Environmental implications of Hybrid working
The Spatial and Economic implications of Hybrid working on the Urban Environment
Conclusion
