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Full Description
This timely Research Handbook explores the functions and systems of organizational control, which are crucial for organizational success. In light of rapid and disruptive change that has eroded established knowledge of best practices, leading scholars assemble new ideas as to how to combat these emerging challenges.
Chapters analyze various key research agendas relating to organizational control, including configurational structures, technology, new work environments, and systems for ascending organizational forms. Adopting a transdisciplinary perspective, contributors explore a diverse range of subject areas, such as holistic orientation, multi-outcome emphases, and generative spirit. The Handbook provides valuable insights on the dynamic external environments faced by organizations today, highlighting areas for future research, such as how AI and datafication can be managed to respect human agency and societal legitimacy.
The conceptual contributions, exploratory quantitative research, and qualitative case studies presented in this Research Handbook are of great benefit to scholars and students of business, particularly those in the disciplines of management and organizations, management information systems, and managerial accounting.
Contents
Contents
Preface xix
PART I INTRODUCTION
1 Organizational control in and around organizations: an introduction to the Research Handbook on Organizational Control 2
Laura B. Cardinal, Markus Kreutzer and C. Chet Miller
PART II EVOLVING DYNAMICS OF ORGANIZATIONAL CONTROL: TRUST, TECHNOLOGY, AND STRATEGIC LEADERSHIP
2 The control-trust literature: beyond the micro-macro faultline 19
Christopher P. Long, Fabrice Lumineau and Sim B. Sitkin
3 Grabbing the wheel: information availability and shared responsibility in decisions to control in trust relationships 38
Gary A. Ballinger, F. David Schoorman and Kinshuk Sharma
4 Crossing the borders of normality: how and why supervisory control actions engender distrust and loss of control effectiveness 54
Katinka Bijlsma-Frankema, Susanne Täuber, Evelien Croonen and Joost van de Brake
5 Sensing and organizational control 73
Shiko M. Ben-Menahem
6 Strategic levers: the impact of board-controlled CEO succession planning processes on organizational outcomes 87
Anthony J. Nyberg, Patrick M. Wright and Ipsu Khadka
7 Culture and control: building stories to align a firm's strategies and culture 109
Jay B. Barney, Manoel Amorim and Carlos Júlio
PART III ALGORITHMIC CONTROL
8 Algorithmic control in platform and non-platform work contexts: structural differences and wicked control problems 124
Martin Wiener, W. Alec Cram and Alexander Benlian
9 Beyond humans: exploring algorithmic control in 21st-century organizations 139
Jorge Walter and Markus Kreutzer
10 Designing control systems: from Weber to platform organizations and artificial intelligence 163
Richard M. Burton, Børge Obel and Dorthe Døjbak Håkonsson
11 So test, therefore, who joins forever - deciphering consistency of datafication technology, leadership, and institutional logic configurations for meeting 21st-century challenges 183
Simon Schafheitle and Antoinette Weibel
12 Configurations of internal and external control in police organizations adopting predictive policing technology 201
Henrik Dosdall and Stefanie Büchner
13 Trust, organizational control, and the emergence of collective human capital resources: the impact of AI 216
M. Audrey Korsgaard, Yoojin Jeong and Robert E. Ployhart
PART IV INTEGRATING INFORMATION PROCESSING, CREATIVITY, R&D, AND AUTONOMY IN ORGANIZATIONAL CONTROL PERSPECTIVES
14 An information-processing perspective of organizational controls 236
Mona V. Makhija
15 The control of organizational creativity 252
Isabella Grabner and Gerhard Speckbacher
16 Control dynamics for R&D units in the MNC: from local to global innovation 268
Kazuhiro Asakawa, Björn Ambos and Tina C. Ambos
17 Control and autonomy in management and organizations research 287
Vanessa M. Conzon and Poonam H. Zantye
PART V INTER-ORGANIZATIONAL CONTROL—ALLIANCES, DIGITAL PLATFORMS, AND ECOSYSTEMS
18 William Ouchi and the shift from control to governance in the study of inter-organizational relationships 307
William S. Hesterly
19 Control in digital platforms 314
Christoph Lechner and Alexander Göritz
20 Control in ecosystems: an evolutionary perspective 330
Stefano Brusoni and Anja Schulze
21 Human resource controls within a workforce ecosystem 347
Scott A. Snell, Shad S. Morris and Kirsi Jarvis
PART VI ACCOUNTING AND PERFORMANCE MANAGEMENT SYSTEMS
22 Configuring performance measurement systems for organizational innovation 370
David S. Bedford
23 Accounting-based perspectives on performance management 391
Ralph W. Adler
24 Sharing insights across disciplines: leveraging research from the management accounting literature on the levers of control 410
Lucia Bellora-Bienengräber, Roland F. Speklé and Sally K. Widener
PART VII SUSTAINABILITY AND RELIABILITY - EXPANDING THE BOUNDARIES OF CONTROL
25 Expanding conceptualizations of sustainability control - moving beyond managerial design for improving sustainable workplace behaviors and performance 428
Leanne Johnstone, Peter Beusch and Jonas Gerdin
26 Organizational control for catastrophic risk mitigation and organizational reliability 448
Peter M. Madsen
