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Full Description
In today's world, the need for effective crisis management extends far beyond traditional emergency response personnel. With an increasing number of people facing high-stakes decisions under pressure, the demand for agile resilient and critical thinking problem-solvers is higher than ever. The aging demographic in emergency services and the high turnover due to burnout makes it challenging to build expertise through experience alone. This book addresses these issues, providing a knowledge base to help individuals and teams operate effectively in volatile, uncertain, complex, and ambiguous environments.
This comprehensive guide covers a range of topics essential for navigating and leading in crises. It offers insights into the trends contributing to today's turbulent landscape and provides strategies for resilient and agile problem-solving. Readers will learn how to lead teams in uncertain conditions, mobilize and manage resources effectively, and enhance coordination among multiple organizations. By using a framework to explore the challenges for the self; the social context and the problem-solving situation, the authors present a series of practical tools to help practitioners navigate through volatility, uncertainty, complexity, and ambiguity to guide action. It will equip any reader with the skill set to confidently tackle incidents, disasters, and crises in whatever setting they find themselves in.
Decision Making Under Pressure: A Crisis Management Sourcebook for Practitioners is an ideal read for practitioners, educators, scholars, and students looking to enhance their decision-making and leadership skills in high-pressure situations, especially those in occupational health and safety, risk management and organizational resilience, ergonomics and human factors, emergency management, crisis leadership, and professional development.
Contents
1 The VUCA Context Part 1 The Self 2 Making Decisions Under Pressure Decision-Making and Stress 4 Mind and Body Emotional Intelligence and Self-awareness 6 Decision-making and Ethics 7 Leadership in VUCA Part 2 The Social Context 8 Leading Teams 9 Team Effectiveness and Psychological Safety 10 Understanding Team Dysfunction 11 Leading with Influence 12 Leveraging Networks and Alliances Part 3 The Situation 13 Leadership and Organizational Crises 14 Managing Situations of Deep Uncertainty 15 Foresight for Futures Thinking 16 Psycho-social Behavior in Crises 17 Navigating the Chaordic Path 18 Social License and Political Layers



