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Full Description
The Security Leader's Communication Playbook
This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. This book examines the multitude of communication challenges that CISOs are faced with every day and provides practical tools to identify your audience, tailor your message and master the art of communicating. Poor communication is one of the top reasons that CISOs fail in their roles. By taking the step to work on your communication and soft skills (the two go hand-in-hand), you will hopefully never join their ranks. This is not a "communication theory" book. It provides just enough practical skills and techniques for security leaders to get the job done. Learn fundamental communication skills and how to apply them to day-to-day challenges like communicating with your peers, your team, business leaders and the board of directors. Learn how to produce meaningful metrics and communicate before, during and after an incident. Regardless of your role in Tech, you will find something of value somewhere along the way in this book.
Leading the Digital Workforce
Future IT leaders won't be technology leaders, they'll be business leaders who understand technology. Leading the Digital Workforce takes a fresh look at technology leadership, exploring how to lead and manage in today's digital workplace where the pace of change is exponential. This book walks you through building personal resiliency and avoiding stress and burnout to creating a strategy, building a high-performance team, and examining how technology will change the workforce of the future. Technology leadership requires a unique set of skills, which is why traditional leadership approaches don't always work. This book provides actionable advice on how to create a culture of innovation while driving successful change initiatives.
Leading the Digital Workforce provides strategies for empowering people, optimizing processes, and inspiring innovation. This book offers insights into managing change, leveraging technology, and building strong relationships within your organization, including how to understand and work with company culture. Finally, it shares strategies for using technology and innovation to create a competitive edge to unlock new opportunities.
Leading the Digital Workforce is essential reading for IT leaders who want to develop their skills, stay ahead of the digital curve, and lead their organizations into the future. No matter if you're a new IT leader, an aspiring one, or a seasoned leader who's been at it for years, there's something in this book that will help you level up your game.
Contents
The Security Leader's Communication Playbook
Preface
xvii
Acknowledgments
xix
Author
xxi
Introduction
1
Part 1 Communication Foundational Skills
13
1 Foundational Communication Skills
15
2 People Skills
43
3 The Language of Business Risk
59
4 Company Culture
79
5 Better Business Writing
93
6 Say What? Verbal Communication Skills
119
7 Communication Superpowers
157
Part 2 Communication in the Real World
183
8 Policies, Standards, Guidelines and Procedures
185
9 T raining and Awareness
203
10 Driving Change through Metrics
217
11 The High Stakes of Incident Response Communication
235
12 Communicating with Your Team and Colleagues
249
13 Managing Up: Finding Your Boss's Communication Style
269
14 The Board of Directors
279
15 Working with Auditors
295
16 Your Next Job
305
17 Consultants and Sales: Building and Maintaining Client Relationships
325
Appendix
341
Index 361
Leading the Digital Workforce
Preface
Acknowledgements
About the Author
Part 1: Foundations
Chapter 1 Playing the long game of leadership
Chapter 2: The average IT leader is...average
Chapter 3 Master your mindset
Chapter 4 IT leadership peak performance
Part 2: Leadership in action
Chapter 5 Starting a new job: How to thrive
Chapter 6 A crash course in strategic planning
Chapter 7 Building a high-performance team
Chapter 8 Execution and getting things done
Chapter 9 Leading from anywhere: A guide to the hybrid office
Chapter 10 Giving back: Industry leadership and the next generation of leaders
Chapter 11 Leading from the edge: The future of work
Conclusion
Appendix
