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Full Description
Business Transformation and Digital Innovation in the Service Sector explores the profound effects of digital innovation on the service sector, especially its potential for driving business transformation. Providing a technical examination of the various ways in which digital technologies are revolutionizing service-oriented industries, the book offers insight and strategy for organizations looking to leverage these business solutions. Case studies focusing on industry trends and emerging technologies help readers navigate the digital landscape and discover ways to achieve sustainable success in the service sector. The book
• Offers practical guidance and actionable strategies for implementing digital innovation in the service sector
• Addresses the ethical considerations associated with digital innovation in the service sector, such as privacy, data protection, and responsible use of technology
• Presents real-world examples and case studies of service businesses that have successfully undergone digital transformation.
The book covers core concepts, technologies, and trends that are reshaping industries and that enable business leaders to make informed decisions and strategies. Emphasizing the technical aspects of digital innovation, the book explores applying such technologies as artificial intelligence, blockchain, cloud computing, and IoT. It also addresses the ethical and legal implications of digital transformation, including privacy, data protection, and intellectual property rights.
Going beyond theory, it offers practical insights with real-world case studies that illustrate successful digital transformation initiatives. The book provides lessons learned, best practices, and implementation strategies to illustrate how to adapt business models, enhance customer experience, leverage data and analytics, and build agile organizations.
Contents
1. Influence of Students Collaboration and Interaction using Social Media Resources on Learning Effectiveness 2. Exploring Ethical and Social Dimensions in the Technology-Infused Service Sector: A Comprehensive Analysis 3. Future-Proofing Hospitality: Navigating Tomorrow's Economy with Digital Talent Management 4. From Pyramids to Pixels: Charting the Digital Transformation of Egypt's Tourism 5. Impact of Federated Learning in the Service Industry and Its Application in the IoE 6. Smart City Innovations Transforming the Tourism Landscape: Enhancing Experiences and Sustainable Growth 7. Data Analytics and Insights in the Service Sector 8. Unpacking Augmented- Virtual Reality in the Entertainment Industry: Transforming Businesses for Uplifting Customer Experience in Service Sector 9. Anthropomorphism of Service Robots in the Hospitality Industry: A Conceptual Framework from Consumers' Perspectives 10. The Fintech Revolution: Reshaping Financial Services in the Digital World 11. The Influence of Digital Transformation on the Kazakhstan Service Sector 12. Navigating Change: Exploring the Impact of Digital Transformation on H.R.M. Practices in Higher Education Institutions 13. Smart Solutions in the Service Sector 14. Promoting India as a Tea Tourism Hotspot with the Use of Artificial Intelligence 15. Moving Towards the Metaverse: Insights on the Smart Technology Dimension of Smart Tourism Destinations 16. Digitalization: A Step Towards Sustainable Development 17. Navigating the Digital Landscape: Benchmarking Destination Websites in Event Tourism 18. Customer Journeys in the Digital Age: A Qualitative Analysis of User-Centric Factors Driving Transformation in Hospitality Services
