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Full Description
This timely and pivotal volume explores the nexus of a wide range of travel disruptions and their multifaceted implications on the global travel and tourism industry.
As the global travel and tourism industry struggles with an increasingly unpredictable landscape marked by natural disasters, health crises, geopolitical upheavals, and societal transformations, comprehensive insights and practical strategies are needed to help navigate these challenges. Comprising 13 specifically commissioned chapters authored by global experts in the field, this insightful and richly illustrated book therefore explores the interplay of unique factors influencing travel behaviour, policy responses, and the industry's overall resilience. With a multidisciplinary focus and international case studies throughout, the book examines innovative strategies for building resilience, post-disruption recovery mechanisms, and crisis communication protocols, as well as exploring the various social, cultural, and ethical implications often linked with economic growth and cultural preservation. It provides a global understanding of the ever-evolving landscape of travel disruptions, the psychological nuances that tend to guide traveller choices and a comprehensive assessment of policy responses, governance strategies, and stakeholder collaborations that aim to strengthen resilience in the industry, thus helping to ensure sustainable growth in the future.
This book is a pivotal resource for academics, researchers, industry professionals, and policymakers concerned with the ever-evolving nature of travel and tourism, going beyond theoretical discourse.
Contents
Introduction : Exploring Travel Disruptions: Impacts, Responses, and Resilience. 1. Exploring the Role of Heritage Conservation and Shared Social Identity in Tourism Resilience. 2. Mapping the Impact of COVID-19 on Tourism: A Global Bibliometric Analysis. 3. Destination Resilience through Stakeholder Collaboration in Destination Crisis Management. 4. Tour Guides, Risk and Trust: An Analysis of Trustworthiness in Tour Guides during Travel Disruptions. 5. The Evolving Use of Generative AI in Travel Decision Intelligence through Periods of Disruption. 6. How to Respond when the Sky Closes due to a Technical Issue? Navigating Air Travel Shutdowns: Effective Response Strategies to Technical Disruptions. 7. Navigating Post-Pandemic Destination Marketing Communication: A Synthesis of Crisis Communication and Tourism Disaster Management Theories. 8. Travel Disruptions in Travel Agencies: Impacts, Responses and Resilience. 9. Understanding Resilience Concepts and Frameworks for the Tourism Sector. 10. Conceptualising Multi-Stakeholder Resilience Building. 11. Defining Resilience Capabilities in Travel Systems. 12. How DMO's Responded during COVID 19 Lockdowns and the Implications on Stakeholder Engagement. 13. Tourist Resilience from Geography: Proposals or Responses in Spanish Spa Tourism?
