Creating Value for Leaders : Balancing the Interests of Customers, Employees, Investors, and the Marketplace

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Creating Value for Leaders : Balancing the Interests of Customers, Employees, Investors, and the Marketplace

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 334 p.
  • 言語 ENG
  • 商品コード 9781032464220
  • DDC分類 658.4012

Full Description

Creating value is the foundation of all business. It's what sets you apart from your competition, secures long-term customers, and brings distinct meaning to your brand and your stakeholders. Without creating value for your business, your unique offering will be seen as just another commodity in the eyes of your target market. Creating value is in every business leader's vocabulary and uppermost in their overall strategy. In fact, creating value is the purpose of a company according to the Business Roundtable and the World Economic Forum. That is another key reason why more people want to understand and utilise value creation for their benefit and the good of their stakeholders.

Many companies and leaders seek to create value but do not know how to. As a result, they create and destroy value unconsciously. This book shows you how to create value consciously. To create long-term value, organizations need to put in place the mindset, capabilities, and relationships that enable them to meet the needs of their customers and stakeholders.

This book makes value creation understood and used by executives and leaders more effectively. The book describes value creation in its various nuances, how it arises, how it is used, and the width and scope of value creation, from how it impacts a company and how that company can become more successful by creating value for customers and other stakeholders. The author also provides tips for CEOs, managers, HR, and other professionals on how to succeed in value creation as a long-term strategy and in day-to-day work. Numerous examples and case studies illustrate the points being made by the author.

Contents

Chapter 1: Value Chapter 2: Value Creation Education Chapter 3: Customer Value Chapter 4: Customer Value Starvation Chapter 5: Employee Value Chapter 6: Businesses and Institutions Chapter 7: Profits and Value Chapter 8: Value Destruction Chapter 9: Leaders, Executives and Value Creation Chapter 10: Transformation and Value Creation Chapter 11: Purpose and Value Creation Chapter 12: Sustainability and Value Creation Chapter 13: Disruption and Creating Value Chapter 14: Marketing and Value Creation Chapter 15: Value Creation and Technology Chapter 16: Value Creation in Manufacturing Chapter 17: Value and Values Chapter 18: Value Waiting to Happen and Innovation

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