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Full Description
This book covers user experience methods and tools in designing user‑friendly products and servicesby encompassing widely utilized successful methods, including elicitation, analysis and establishment of requirements, collaborative idea generation with design teams and intended users, prototype testing and evaluation of the user experience through empirical and non‑empirical means.
This book
Provides methods and tools tailored for each stage of the design process
Discusses methods for the active involvement of users in the human‑centered design process
Equips readers with an effective toolset for use throughout the design process, ensuring that what is created aligns with user needs and desires
Covers a wide array of research and evaluation methods employed in HCI, from the initiation of the human‑centered development cycle to its culmination
This book is a fascinating read for individuals interested in Human-Computer Interaction research and applications.
Contents
1. Requirements Engineering and User Needs Analysis. 2. Ethnography, User Observation and Interviews. 3. Ideation, Focus Groups and Brainstorming. 4. Personas, Scenarios, Journey Maps and Storyboarding. 5. Task Analysis and Modeling. 6. Designing and Analyzing Questionnaires and Surveys. 7. Inspection Methods for Usability Evaluation. 8. Designing, Conducting, Analyzing and Reporting Usability Testing Experiments. 9. Eye-Tracking and Physiological Measurements for UX Evaluation. 10. Participatory Design. 11. Crowdsourcing in UX research. 12. Responsible User Modeling. 13. Digital Human Modeling. 14. Prototyping Techniques for UX Research. 15. UX Design Tools. 16. Gamification Design. 17. Help and User Support.
