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Full Description
In today's global business environment, it is vital that individuals and organizations have sophisticated global leadership skills. Communication and understanding of different cultures are paramount to business success.
This new edition of the bestselling textbook Managing Cultural Differences guides students and practitioners to an understanding of how to do business internationally, providing practical advice on how competitive advantage can be gained through effective cross-cultural management.
The digitization of the workplace, the integration of artificial intelligence into workplace cultures, cultural responses to crisis, and the value of diversity and inclusion are just a few examples of contemporary issues discussed in this text. This latest edition also begins with a completely new introductory chapter, which provides an overview and connects the themes between chapters for an integrated understanding of the topic. With a wealth of new examples, case studies, and online materials, this textbook is required course reading for undergraduates, postgraduates, and MBA students alike, as well as being a vital tool for anybody selling, purchasing, traveling, or working internationally.
Contents
Table of Contents:
Preface
Introduction
Global Leadership Skills, Culture and a Changing World
Global Leaders and Intercultural Communication
Managing Technology as a Facilitator of Cross-Cultural Collaboration
Negotiating for Mutual Benefit
Women and Minority Leaders in Global Business
Global Leaders Leading Culturally Diverse Organizations
Lessons for Global Leaders
Global or Same-Culture Teams? Colocated or Virtual?
Ethics in Business
Experiencing Global Transitions and Relocations
Global Leaders as Strategists: Prudent Planning, Courageous Action
Global Leaders as Psychologists
Doing Business in Latin America
Doing Business in the Middle East
Doing Business in Asia
Doing Business in Europe: Great Britain, Ireland, France, Germany and Italy
Doing Business in Africa
Doing Business in the US and Canada