Mobile Banking and Access to Public Services in Bangladesh : Influencing Issues and Factors (Elements in the Economics of Emerging Markets)

Hassan, M. Kabir/ Ferdous, Jannatul/ Banna, Hasanul

Cambridge University Press（2024/03発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 90 p.
• 言語 ENG
• 商品コード 9781009447096
• DDC分類 332.17

Full Description

This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges. Based on a survey of 300 people, the study finds that mobile banking facilitates access to public services, which is beneficial and effective for both rural and urban users, as technology can increase the quality of work. Despite the benefits, some individuals are reluctant to use the service due to high transaction costs and a lack of digital literacy.

Contents

1. Introduction; 2. Theoretical framework and literature review; 3. Present scenario of mobile banking in Bangladesh; 4. Mobile banking in access to public services and key influencing factors; 5. Summary, recommendations, and concluding facts; Abbreviations; References.