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Full Description
Old ways of doing things in associations have a way of hanging around, even though trends such as rapid advances in technology, higher member expectations, increased competition, and diverse member markets have rendered these ways obsolete. Race for Relevance presents the radical change that is required to maintain influence and thrive in the new environment and avoid challenges associated with old association models, such as loss of market share, increased competition for members time, and shrinking revenue sources. Authors Harrison Coerver and Mary Byers present five radical changes that will energize and position associations for better performance. Based on 40 years of combined experience with more than a thousand associations, they present new ideas in governance, management, and strategy that will enable associations to better capitalize on the new environment. The book includes case studies that show how some things are working and how some are not. It also includes a workable guide for implementing these changes without sacrificing influence or sanity. Finally, the authors provide worksheets and questions that both seasoned professionals and tomorrow's leaders can use to stay focused on the what, the why, and the how. The five radical changes that the authors propose are:
1. Overhauling the governance model and committee operations
2. Empowering the CEO and enhancing staff competence
3. Rigorously defining the member market
4. Rationalizing programs and services
5. Building a robust technology framework.
The results of these five changes include streamlined and nimbler governance; staff that is challenged and that works in true partnership with volunteers; a realistic, well-defined member market that's easier to find and market to; products and services that members feel are desirable and beneficial; and increased financial and resource capital in short, an association that can succeed in a brave new world.
Contents
Introduction v CHAPTER ONE The Imperative for Change 1 CHAPTER TWO Overhaul the Governance Model 25 C H A P T E R T H R E E Overhaul Committees 47 CHAPTER FOUR Empower the CEO and Enhance Staff 57 C H A P T E R F I V E Rationalize the Member Market 75 C H A P T E R S I X Rationalize Programs, Services, and Activities 95 CHAPTER SEVEN Bridge the Technology Gap and Build a Framework for the Future 119 C H A P T E R E I G H T Strategies for Success 143 Acknowledgements 153 Suggested Readings 155 Index 157
