Consumer Voice and Choice in Long-term Care （1ST）

Kunkel, Suzanne R., Ph.D. (EDT)/ Wellin, Valerie (EDT)

Springer Pub Co（2006/06発売）

• 製本 Hardcover:ハードカバー版／ページ数 270 p.
• 言語 ENG
• 商品コード 9780826102102
• DDC分類 362.610973

Full Description

There is no other book that provides a comprehensive look at the research, practice, and ideological aspects of consumer voice and choice in long term care. Opportunity for consumers to provide input about their services within the traditional system is a defining element of consumer voice. Hearing from consumers about the quality of, and their satisfaction with, their services has become an essential component of quality management in many sectors of long-term care. Providing service delivery options so that long-term care consumers can truly have choice has required more fundamental changes to the long-term care system.

Contents

Part I- Consumer Choice; * Older Consumers and Decision Makingat Family Caregivers and Care Receivers, Carol Whitlatch; * Choice and the Institutionalized Elderly, Susan C. Reinhard, Sandra Howell White, & Winifred Quinn; * History of and Lessons from the Cash and Counseling Demonstration and Evaluation, Kevin J. Mahoney & Kristin Simone; * A Description of Racial/Ethnic Differences Regarding Consumer Directed Community Long-Term Care, Mark Sciegaj; * Case Managers' Perspectives on Consumer Direction, Suzanne R. Kunkel & Ian M. Nelson; * Integrating Occupational Health and Safety into the United States' Personal Assistance Services Workforce Agenda, Teresa Scherzer, Susan Chapman, & Robert Newcomer; * Backs to the Future: The Challenge of Individual Long-Term Care Planning, Kathryn B. McGrew; Part II- Consumer Voice; * Capturing the Voice of Consumers in Long-Term Care: If You Ask Them They Will Tell, Robert A. Applebaum, Gwen C. Uman, & Jane K. Straker; * Caregiver as Consumer: Perspectives on Quality, Suzanne R. Kunkel, Kathy B. McGrew, Robert A. Applebaum, & Shawn L. Davis; * The Consumer/Provider Relationship as Care Quality Mediator, Barbara Bowers, Sarah L. Esmond, Sally Norton, & Elizabeth Holloway; * Resident Satisfaction with Independent Living Facilities in Continuing Care Retirement Communities, Farida K. Ejaz, Dorothy Schur, Kathleen Fox; Part III- Policy Issues, and Moral & Legal Challenges; * Common or Uncommon Agendas: Consumer Direction in the Aging and Disability Movements, Robyn I. Stone; * Scrutinizing Familial Care in Consumer-Directed Long-Term Care Programs: Implications for Theory and Research, Chris Wellin; * Gifts or Poison? The Cultural Context of Using Public Funds to Pay Family Caregivers, Lisa Groger; * Response to Quality: Differing Definitions, Elias S. Cohen; * When Consumer Direction Fails: Assigning Legal and Ethical Responsibility in Worst Case Situations, Marshall B. Kapp.