The Problem-Solving, Problem-Prevention, and Decision-Making Guide : Organized and Systematic Roadmaps for Managers

個数：
電子版価格
¥7,904
  • 電子版あり

The Problem-Solving, Problem-Prevention, and Decision-Making Guide : Organized and Systematic Roadmaps for Managers

  • 提携先の海外書籍取次会社に在庫がございます。通常3週間で発送いたします。
    【重要ご説明事項】
    1. 納期遅延や、ご入手不能となる場合が若干ございます。
    2. 複数冊ご注文の場合は、ご注文数量が揃ってからまとめて発送いたします。
    3. 美品のご指定は承りかねます。

    ●3Dセキュア導入とクレジットカードによるお支払いについて
  • 【入荷遅延について】
    世界情勢の影響により、海外からお取り寄せとなる洋書・洋古書の入荷が、表示している標準的な納期よりも遅延する場合がございます。
    おそれいりますが、あらかじめご了承くださいますようお願い申し上げます。
  • ◆画像の表紙や帯等は実物とは異なる場合があります。
  • ◆ウェブストアでの洋書販売価格は、弊社店舗等での販売価格とは異なります。
    また、洋書販売価格は、ご注文確定時点での日本円価格となります。
    ご注文確定後に、同じ洋書の販売価格が変動しても、それは反映されません。
  • 製本 Hardcover:ハードカバー版／ページ数 244 p.
  • 言語 ENG
  • 商品コード 9780815361404
  • DDC分類 658.403

Full Description

Each day, managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput, poor quality, personnel problems, and material shortages.How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result, they end up making blind decisions that change perfectly acceptable processes for incorrect reasons.

The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies -- The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly -- . They fail to perform the 'genmba walk,' during which they go to see the actual process, understand the work, ask questions, and learn.

By following a structured approach, and using only simple tools, most problems can be solved, effective decisions can be made, and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems, preventing problems, and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems, how to prevent future problems, and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book.

Contents

Preface. Chapter 1: The DNA of Problems and Problem Solvers. Chapter 2: Four Basic Tools of Problem Solving. Chapter 3: A Structured Approach to Problem Solving. Chapter 4: Define, Describe and Appraise the Problem. Chapter 5: Investigate, Organize and Analyze the Data. Chapter 6: Formulate and Test a Causal Theory Pages.Chapter 7: Choose the Most Probable Cause.Chapter 8: Develop, Test and Implement Solutions. Chapter 9: Implement, Document, and Celebrate. Chapter 10: Failing at Problem Solving .Chapter 11 A Message for Leadership. Chapter 12: A Structured Approach to Problem Prevention. Chapter 13: Defining High Risk Areas. Chapter 14: Defining Problems, Failure Modes and Effects. Chapter 15: Identifying the Highest Total Risk Problem. Chapter 16: Defining the Most Probable Cause. Chapter 17: Developing a Preventive Measures Plan. Chapter 18: Implement the Preventive Measures Plan. Chapter 19: The Case of the Engineering Backlog. Chapter 20: The Case of the Defective Pinions Pages.Chapter 21: The Case of the Cracking Rails Pages.Chapter 22: The Case of the Weld Spatter Pages. Chapter 23: A Case Study in Problem Prevention. Chapter 24: Decisions, Decisions, Decisions. Chapter 25: A Case Study in Decision Making. Chapter 26: Needs Assessment.