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Full Description
A guide designed to help a new generation of managers and HR professionals adopt a positive, proven method for getting problem employees back on track.
More than 30 years ago, performance expert and author Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment. Grote's method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment.
Despite the effectiveness of the DWP method, many supervisors and workplaces continue to cling to their long-established fear-based approaches that instill lots of resentment, with little or no payback in improved performance.
In this newest edition of Discipline Without Punishment, you will find:
real-life examples,
sample dialogues,
helpful worksheets,
and a no-nonsense sensibility that busy readers will appreciate.
This book remains an eye-opening, forward-looking, practical guide to making your disciplinary system equitable and effective. Discipline Without Punishment has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism.
Contents
"Acknowledgments
1. The Birth of Discipline Without Punishment
Part I: Building Superior Performance
2. Recognizing Good Performance
3. Solving People Problems
Part II: Performance Improvement
4. Preparing for a Performance Improvement Discussion
5. Conducting the Performance Improvement Discussion
Part III: Discipline Without Punishment
6. The Mechanics of Discipline Without Punishment
7. Decision Making Leave
8 Discharge
9 Solving Attendance and Attitude Problems
10 The Administration of the Discipline System
11 Creating a Discipline Without Punishment System
Appendix A. Discussion Worksheet: Pre-Meeting Checklist
Appendix B. Discussion Worksheet: Post-Meeting Summary
Appendix C. Sample Reminder 2 Memo
Appendix D. Sample Decision Making Leave Memo
Appendix E. Sample Policy Matrix
Index
About the Author"
