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Full Description
So often, managers' performance reviews, their salary increases, and basically their fate within the company in general are judged by the results they deliver . . . yet those results are usually produced by a team of employees working under them. Which means that perhaps the most important and broad-reaching aspect of a manager's job is the ability to delegate and supervise extremely well.In Delegation & Supervision, success expert Brian Tracy reveals time-tested ways any manager can use to boost the performance and productivity of their employees, including how to:* Define work, assign it, and set measurable, targeted standards for performance * Match skills to job requirements * Use Management by Objectives to delegate longer-term tasks to trusted team members * Monitor, control, and keep on top of projects with minimum effort * Turn delegation into a teaching tool and build the confidence of your staff * Avoid reverse delegation * Free up time for higher-level tasks only you can tackle * And much moreWhen done right, delegation and supervision will allow your employees to learn, grow, and become more capable. And you will impress the higher-ups with all that you and your team accomplished. When done wrong . . . well, you can't afford to get it wrong.
Contents
CONTENTS Introduction 1 1 Develop Your Most Valuable Resource 4 2 Challenge the Myths That Block Effective Delegation 6 3 The Starting Point of Delegation 10 4 The Factory Model of Management 15 5 Determine Your Key Result Areas 20 6 Set Standards of Excellent Performance 26 7 Management by Objectives 32 8 The Three Qualities of the Best Bosses 37 9 The Seven Keys to Effective Delegation 43 10 Manage by Exception 49 11 See Yourself as a Teacher 52 12 Build Confidence in Your Staff 56 13 Delegate Decision Making 59 14 Inspect What You Expect 65 15 Build Your People with Regular Feedback 68 16 Motivate Your Staff Continually 73 17 Practice Situational Leadership 78 18 Identify the Four Personality Types 81 19 Three Leadership Styles 89 20 Avoid Reverse Delegation 93 21 Five Keys to Managerial Effectiveness 98 Index 101 About the Author 105
