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Full Description
Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, and case studies, "Leading with Cultural Intelligence" breaks new ground, offering today's global workforce a specific, four-step model to becoming more adept at managing across cultures. Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.
Contents
CONTENTS Foreword by Soon Ang, Ph.D., and Linn Van Dyne, Ph.D. Preface Acknowledgments Part I: What Is CQ and Why Do I Need It? 1. You Lead Across a Multicultural Terrain: Why CQ? 2. You Need a Map for the Journey: CQ Overview Part II: How Do I Become More Culturally Intelligent? 3. Whet Your Appetite: CQ Drive (Step 1) 4. Study the Topography: CQ Knowledge (Step 2a) 5. Dig Beneath the Terrain: CQ Knowledge (Step 2b) 6. Turn Off the Cruise Control: CQ Strategy (Step 3) 7. Run, Walk, or Jog: CQ Action (Step 4) Part III: How Do I Apply CQ? 8. See the Journey Ahead: Proof and Consequences of CQ 9. Recruit Travel Companions: Developing CQ in Your Team Appendix: Research Context Notes Index About the AuthorNER(01): WOW
