Building Business Acumen for Trainers : Skills to Empower the Learning Function （HAR/CDR）

Gargiulo, Terrence L./ Pangarkar, Ajay M. (CON)/ Kirkwood, Teresa (CON

Pfeiffer & Co（2006/10発売）

• 製本 Hardcover:ハードカバー版／ページ数 379 p.
• 言語 ENG
• 商品コード 9780787981754
• DDC分類 658.3124

Full Description

As a training and development or human resource professional, do you have the knowledge, skills, and experience you need to become an indispensable strategic partner within your organization? Building Business Acumen for Trainers provides step-by-step practical advice on business practices guaranteed to win the support, respect, and attention of your organization. Written for both new and seasoned professionals, this essential resource will show how to put into practice the three critical areas of business acumen: * Finance skills * Partnering skills * Communication skills

Contents

CD-ROM Contents. Acknowledgments. Introduction. SECTION 1FINANCIAL SKILLS. 1. A Primer on Financial Basics. 2. Understanding Budgets and Forecasts. 3. Evaluation and Return on Investment: What It Means to Management. 4. Outsourcing and Vendor Management. SECTION 2: PARTNERING SKILLS. 5. Building Institutional Support. 6. Partnering with Your Customers. 7. Partnering Inside T&D. 8. Human Performance Technology and Business Acumen. SECTION 3: COMMUNICATION SKILLS. 9. Writing Business Messages. 10. Developing a Business Case. 11. Writing Reports. 12. Making Effective Presentations. Appendix 1: ROI Formulas. Appendix 2: Using the ROI Calculator. Appendix 3: Thinking Like Management Review. Appendix 4: Answers for Delivery Flexibility Scenario in Chapter Six. Appendix 5: Answers for Measurement Flexibility Scenario in Chapter Six. References and Suggested Reading. Index. About the Author. About the Contributors. How to Use the CD-ROM.