Customer Service and the Telephone (Business Skills Express Series)

Becker, Dennis/ Becker, Paula Borkum

Irwin Professional Pub（1994/03発売）

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製本 Paperback:紙装版/ペーパーバック版
言語 ENG
商品コード 9780786302246
DDC分類 658.812

Full Description

The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.NER(01): WOW