Full Description
This Third Edition is an update to the market-leading administration and supervision text for physical therapy. Used by physical therapy students in administration and management courses, this book is a comprehensive health service management text presented in an easy to understand, yet thorough way. For this Third Edition, topics have been reorganized and regrouped, content has been expanded in key areas, and new case studies have been added.
Contents
Part I: BROAD PERSPECTIVE ON PROVIDING HEALTH SERVICES
Chapter 1: Social Philosophy and Health Service Systems, Public Policy, Legislation, and Advocacy
Chapter 2: Overview of the Business of Health Care Delivery
Chapter 3: Strategic Management and External Forces Influencing Health Service Providers
Chapter 4: External Influences: Physical Therapy
Chapter 5: Internal Environment of Health Services Providers
Chapter 6: Internal Environment: Physical Therapy
Part II: GUIDING BEHAVIOR: VALUES, ETHICS, JURISPRUDENCE, AND OVERSIGHT AGENCIES
Chapter 7: Behavioral Guidance: Values and Ethical Principles
Chapter 8: Jurisprudence Essentials
Chapter 9: Regulatory Environment of U.S. Health Care Businesses
Chapter 10: External Oversight of Health Service Providers
Part III: BUSINESS ACUMEN: MANAGING, COMMUNICATING, STRATEGIZING, PLANNING, AND DECISION MAKING
Chapter 11: Leading, Managing and Supervision
Chapter 12: Communicating with Skill
Chapter 13: Strategic Planning
Chapter 14: Organizing for Business Success
Chapter 15: Management and Decision-Making
Chapter 16: Strategies for Health Services Performance Improvement
Part IV: BUSINESS ACUMEN: HUMAN RESOURCES, MARKETING, AND SELLING
Chapter 17: Employment Law
Chapter 18: Marketing Basics
Chapter 19: The Selling Part of the Marketing Process
Part V: BUSINESS ACUMEN: FINANCIAL AWARENESS
Chapter 20: Economic Principles
Chapter 21: Accounting and Financing
Chapter 22: Entrepreneurship: Physical Therapist Practice Ownership
Chapter 23: Making Structured Personal Financial Decisions
