Full Description
This new addition to the Medical Assisting Made Incredibly Easy series gives students a thorough understanding of the professional traits and behavior required for medical assistants. A host character guides students through the material in a light-hearted, humorous, readable, extremely practical manner that makes teaching and learning fun. Boxes with eye-catching icons provide practical advice about workplace scenarios and other topics. More than 130 illustrations enhance visual learning. A free Instructor's Resource CD-ROM including PowerPoint slides, lesson plans, test generator, skill evaluation forms, case studies, and WebCT/Blackboard-ready materials is available to instructors who adopt the text.
Contents
* Chapter 1 The Road to Professionalism * Chapter 2 Taking Flight With Communication Skills * Chapter 3 Service With a Smile * Chapter 4 Diverse Universe: Exploring Cultural Diversity and Special Needs * Chapter 5 Making the Most of Your Externship Experience * Chapter 6 Landing Your Medical Assisting Job * Chapter 7 The Journey Continues: Career Success and Advancement Glossary Index
