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Full Description
This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.
Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.
Contents
Chapter - 00: Introduction;
Chapter - 01: Angry people;
Chapter - 02: Anxious people;
Chapter - 03: Apologetic people;
Chapter - 04: Biased people;
Chapter - 05: Blamers;
Chapter - 06: Boring people;
Chapter - 07: Bullies;
Chapter - 08: Change-resistant people;
Chapter - 09: Charmers;
Chapter - 10: Cold people;
Chapter - 11: Competitive people;
Chapter - 12: Confused people;
Chapter - 13: Difficult people;
Chapter - 14: Disobedient people;
Chapter - 15: Disrespectful people;
Chapter - 16: Dumpers;
Chapter - 17: Embarrassed people;
Chapter - 18: Forgetful people;
Chapter - 19: Gossipy people;
Chapter - 20: Hostile people;
Chapter - 21: Impatient people;
Chapter - 22: Impetuous, impulsive people;
Chapter - 23: Indecisive people;
Chapter - 24: Insecure people;
Chapter - 25: Insincere people;
Chapter - 26: Last-minuters;
Chapter - 27: Late people;
Chapter - 28: Loners;
Chapter - 29: Messy people;
Chapter - 30: Moody people;
Chapter - 31: Must-have-the-last-word people;
Chapter - 32: Negative people;
Chapter - 33: Nit-picky people;
Chapter - 34: Patronizing people;
Chapter - 35: Phobic people;
Chapter - 36: Plodders;
Chapter - 37: Princesses and princes;
Chapter - 38: Repeaters;
Chapter - 39: Scatter-gun thinkers;
Chapter - 40: Selfish people;
Chapter - 41: Show-offs;
Chapter - 42: Stressed people;
Chapter - 43: Unassertive people;
Chapter - 44: Unenthusiastic people;
Chapter - 45: Unfulfilled people;
Chapter - 46: Unmotivated people;
Chapter - 47: Unrealistic people;
Chapter - 48: Untrusting people;
Chapter - 49: U-turners;
Chapter - 50: Workaholics;
Chapter - 51: Yes people
