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Full Description
Microsoft System Center Enterprise Suite Unleashed is the first and only definitive real-world guide to the entire Microsoft System Center Enterprise Suite. It brings together tips, tricks, best practices, and lessons learned by top consultants who've deployed System Center in some of the world's largest enterprises and most successful small businesses. Drawing on years of early adopter and production experience, Rand Morimoto, Chris Amaris, and their team cover the entire System Center lifecycle and its components for system configuration, operations management, data protection, virtual machine management, help desk support, change management, asset control, capacity planning, and mobile device management. You'll learn about individual components and how to integrate them to build automated, exceptionally efficient managed environments. For smaller businesses, the book also presents Microsoft's streamlined, lower-cost IT management offering, System Center Essentials 2010.Use System Center Configuration Manager 2007 to image, update, manage, and support servers and clients Proactively monitor your systems to identify and fix problems before they fail Use System Center Data Protection Manager 2010 to provide reliable, timely backup/recovery Implement and manage all aspects of virtualization, including virtual guest sessions on both Microsoft Hyper-V and VMware Make the most of System Center Service Manager 2010's integrated tools for managing help desks, incidents, assets, and changes Use System Center Capacity Planner to properly size, procure, and deploy new systems Remotely track, secure, patch, update, and support mobile devices with System Center Mobile Device Manager Simplify small business IT management with System Center Essentials 2010's wizards and auto-configuration components
Contents
Introduction 11 Introduction to the System Center Suite 5What Is System Center? 5Understanding System Center Configuration Manager 9Understanding System Center Operations Manager 15Understanding System Center Data Protection Manager 22Understanding System Center Virtual Machine Manager 28Understanding System Center Service Manager 33Understanding System Center Capacity Planner 37Understanding System Center Mobile Device Manager 40Understanding System Center Essentials 43Understanding System Center Licensing 46Summary 47Best Practices 482 System Center Configuration Manager 2007 R2 Design and Planning 51Explaining How Configuration Manager Works 52Understanding Content Distribution 57Understanding Asset Management 61Reporting from Configuration Manager 64Configuration Manager Architecture Components 65Securing Configuration Manager 79Understanding Fault Tolerance and Disaster Recovery 84Understanding Component Requirements 86Configuration Manager Design Considerations 90Planning for Native Mode 102Understanding Client Schedules 104Planning for Internet-Based Client Management 105Putting It All Together 107Summary 109Best Practices 1103 System Center Configuration Manager Implementation and Administration 113Reviewing ConfigMgr 2007 R2 Architecture 113Understanding the AD Site Topology 116Creating a Public Key Infrastructure 118Deploying Certificates 120Preparing the Site Database Server 129Extending the Active Directory Schema 133Configuring Active Directory 134Implementing Internet Information Services (IIS) 135Implementing the Central Site 138Deploying the Child Primary Sites. 148Configuring the Hierarchy 148Implementing Asset Management 158Implementing Patch Management 158Implementing OS Deployment 160Implementing Regional Server Infrastructure 161Discovering and Managing Clients 163Summary 167Best Practices 1684 Using Configuration Manager to Distribute Software, Updates, and Operating Systems 173Understanding the Infrastructure 173Understanding How Clients Locate Content 174Understanding How Internet Clients Locate Content 176Understanding Computer Management 177Configuring the Computer Client Agent . 178Configuring the Advertised Programs Client Agent 180Understanding Distribution Points 181Defining Collections 182Understanding Software Distribution 185Publishing Software 191Deploying Software Automatically 193Monitoring Software Deployment 195Understanding Update Distribution 196Understanding Operating System Deployment 203Preparing Required Packages 206Managing Operating System Install Packages 207Deploying Operating Systems 210Summary 214Best Practices 2145 Configuration Manager Asset Management and Reporting 219Understanding the Database 219Understanding Inventory Collection 220Using IDMIF and NOIDMIF Files 221Configuring Client Agents for Inventory Collection 221Customizing Hardware Inventory 223Validating Inventory Data. 227Viewing Inventory Data 228Understanding Reporting. . . 228Understanding Software Metering 234Understanding Asset Intelligence 235Importing Software License Data 243Customizing the AI Catalog 245Using System Center Online Services 246Understanding Asset Intelligence Reporting 247Understanding Desired Configuration 247Monitoring the Baselines and Compliance. 252Summary 253Best Practices 2536 Operations Manager Design and Planning 257Explaining How OpsMgr Works 257OpsMgr Architecture Components 262Securing OpsMgr 278Fault Tolerance and Disaster Recovery 283Understanding OpsMgr Component Requirements 289OpsMgr Design Considerations 295Putting It All Together in a Design 302Planning an Operations Manager Deployment 312Summary 320Best Practices 3207 Operations Manager Implementation and Administration 323Installing Operations Manager 2007 R2 324Deploying OpsMgr Agents 343Monitoring DMZ Servers with Certificates . 352Configuring Operations Manager 2007 R2 . 358Administering Operations Manager 2007 R2 368Backing Up OpsMgr 2007 R2. 378Summary 385Best Practices 3858 Using Operations Manager for Monitoring and Alerting 387Using OpsMgr Consoles 388Administering OpsMgr 392Working with Management Packs 399Exploring the Operations Manager Management Pack 408Exploring the Windows Management Pack 415Exploring the Active Directory Management Pack 423Exploring the Exchange 2007 Management Pack 438Exploring the SQL Server Management Pack 454Exploring the Cross Platform Management Packs 461Management Pack Templates. 468Custom Management Packs 480Distributed Application Monitoring 486Exploring SNMP Device Monitoring 489Summary 492Best Practices 4939 Using Operations Manager for Operations and Security Reporting 495Reporting from OpsMgr 496Generating and Scheduling Reports 498OpsMgr 2007 R2 Maintenance Reports 513Audit Collection Services Reporting 522Service Level Tracking 529Service Level Dashboards 534Summary 541Best Practices 54110 Data Protection Manager 2010 Design, Planning, Implementation, and Administration 543What Is System Center Data Protection Manager? 544Data Protection Manager Background 548Data Protection Manager Prerequisites . 552Planning a Data Protection Manager Deployment 553Deploying Data Protection Manager 559Administrating Data Protection Manager 575Summary 582Best Practices 58211 Using Data Protection Manager 2010 to Protect File Systems, Exchange, SQL, and SharePoint 583Protecting File Servers 584Protecting System State 586Protecting Exchange Servers 588Protecting SQL Servers 598Protecting SharePoint Farms 605Protecting Virtualized Environments 615Integrating Data Protection Manager with Operations Manager 620Summary 625Best Practices 62512 Virtual Machine Manager 2008 R2 Design, Planning, and Implementation 627What Is Virtual Machine Manager? 627Virtual Machine Manager Background 637Virtual Machine Manager Prerequisites 640Planning a Virtual Machine Manager Deployment 644Deploying Virtual Machine Manager 649Summary 661Best Practices 66213 Managing a Hyper-V Environment with Virtual Machine Manager 2008 R2 665Using the VMM Management Interface 666Understanding Virtual Machine Conversions 671Managing VMM User Roles 684Deploying Virtual Machines 692Migrating Virtual Machines 699Summary 705Best Practices 70514 Service Manager 2010 Design, Planning, and Implementation 709Explaining How Service Manager Works 710Service Manager Design Parameters 714Putting It All Together in a Service Manager Design 719Planning a Service Manager Deployment 726Deploying Service Manager 735Deploying Service Manager Connectors 746Backing Up Service Manager 2010 753Summary 756Best Practices 75715 Using Service Manager 2010 for Incident Tracking and Help Desk Support 759Incidents and Problems 759Configuring Incident Settings 761Service Manager Notifications 770Creating New Incidents 775Working with Incidents 783Configuring Problem Settings 793Working with Problems 796Incident and Problem Reports 799Summary 806Best Practices 80616 Using Service Manager 2010 Change-Control Management 809Change Requests and Activities 810Configuring Change Settings 811Change Management Templates and Workflows 814Initiating Change Requests 817Working with and Approving Change Requests 822Implementing Change Requests 828Managing Configuration Items 835Change, Activity, and Configuration Management Reports 838Summary 843Best Practices 84417 Using System Center Capacity Planner for Predeployment Planning 845What Is System Center Capacity Planner? 846System Center Capacity Planner Features 847System Center Capacity Planner Background 847System Center Capacity Planner Prerequisites 848Installing System Center Capacity Planner 849Creating a Capacity Model 850Summary 864Best Practices 86418 Using Mobile Device Manager to Manage Mobile Devices 865Why Mobile Management? 865Background of Mobile Device Manager 868Planning and Designing the Implementation of MDM 870Prerequisites for Mobile Device Manager 2008 SP1 875Installing System Center Mobile Device Manager 876Self-Service Tasks with Mobile Device Manager 886Device Management Tasks with Mobile Device Manager 889Policy-Based Tasks with Mobile Device Manager 898Mobility Access Controls Using Mobile Device Manager 903Adding Exchange and Configuration Manager to an MDM Rollout 904Summary 909Best Practices 91019 Using System Center Essentials for Midsized Organizations 911What Is System Center Essentials? 911Background of the System Center Essentials Product 913System Center Essentials 2010 Prerequisites 917Installing System Center Essentials 2010 on a Single Server 920Installing System Center Essentials 2010 on Separate Servers 929Getting Familiar with the SCE 2010 Management Console 930Performing Computer and Device Discovery 937Checking the Monitored Status of a Server and Application 941Using Remote Assist and Remote Desktop 947Using Essentials for Patching and Updating Systems 951Creating Packages to Push Out New Software 957Inventorying Systems Using System Center Essentials 960Authoring an Agent to Monitor a Custom Website 961Using the Virtualization Management Features of Essentials 965Generating Reports Out of Essentials 972Installing Agents on Target Systems 973Troubleshooting Common Problems in SCE 978Regular (Every 2-3 Days) Tasks an Administrator Should Perform 981Weekly Tasks an Administrator Should Perform 982Monthly Tasks an Administrator Should Perform 983Summary 984Best Practices 984Index 987
