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Full Description
Just beginning your study of the human resources field? You'll want to start with the book that will prove to be your most valuable guide to this International Edition. The authors include many practical examples and techniques, as well as experiential and application-oriented exercises that show you how human relations concepts and skills can increase productivity and job satisfaction in the workplace. The 11th edition's 14 chapters are brimming with self-assessment and self-study tools that make learning fun, insightful, and useful. From "Human Relations in Action" boxes to "Time Out" exercises that encourage you to participate and gain personal insights, turn to again and again as you advance in your professional career.
Contents
Preface.Part I: INTRODUCTION.1. The Nature of Human Relations.2. Fundamentals of Motivation.Part II: THE SOCIAL SYSTEM.3. Individual Behavior.4. Group Behavior.5. The Informal Organization.Part III: THE TECHNICAL SYSTEM.6. Technology and People at Work.7. Productivity and Quality Improvement.8. Job Redesign and Job Enrichment.Part IV: The Administrative System.9. Fundamentals of Leadership.10. Developing, Appraising, and Rewarding Employees.Part V: BEHAVIORAL EFFECTIVENESS.11. Communicating for Effectiveness.12. Managing Conflict and Change.13. Human Relations in Global Business.14. Human Relations Challenges of the Future.Notes.Subject Index.



