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Full Description
This is an introduction to the quality function in modern manufacturing and service organizations. It provides background statistical information, and each new topic is illustrated by one or more examples. The authors discuss the means of achieving and managing quality control - statistical tools, specifications and tolerances, sampling, and computer applications. Also included is a chapter on the history of quality control. The book contains figures, tables, and end-of-chapter problems. It will be of benefit to advanced students of industrial engineering or business administration.
Contents
OVERVIEW.; History and Evolution of Quality Control.; Management of Quality.; PROBABILITY AND STATISTICS.; Probability Models for Quality Control.; Descriptive Statistics, Sampling, and Inference.; PROCESS CONTROL.; Control Chart Principles.; Control Charts for Attributes.; Control Charts for Variables.; Special Process Control Procedures.; Specifications and Tolerances.; ACCEPTANCE SAMPLING.; Fundamental Concepts in Acceptance Sampling.; Acceptance Sampling by Attributes.; Acceptance Sampling by Variables.; Special Attribute Sampling Procedures.; RELATED SUBJECTS.; Graphic Methods for Quality Improvement.; Computers and Quality Control.; Reliability Prediction and Life Testing.; Appendix.; Index.
