Procedures for the Modern Office : An In-basket Approach

Procedures for the Modern Office : An In-basket Approach

  • ただいまウェブストアではご注文を受け付けておりません。 ⇒古書を探す
  • 製本 Paperback:紙装版/ペーパーバック版／ページ数 528 p.
  • 言語 ENG
  • 商品コード 9780471624387
  • DDC分類 651

Full Description

Serving both as a text/workbook and as a company office procedures manual, this book emphasizes applications - readers perform 'in-basket' exercises as they learn office procedures from the book. Company policies and procedures are explained, and practice in in-basket activities is given. Realism is provided by simulating an office environment in which the reader acts as a 'company floater' who works in several departments of the company. The project stresses priority-setting, problem- solving, decision-making, and time-management skills. Topics covered include planning and organization, written communication, oral communication, mail management, and records creation and management.

Contents

Company Image; Time Management; Safety and Security; Letters and Memorandums; Business Reports; Tables; Design and Use of Office; Message Composition; Proofreading and Editing; Word Processing and Microcomputer Equipment; Telephone Techniques; Scheduling Appointments; Receiving Visitors; Incoming Mail; Out Going Mail; Duplicating/Copying Processes; Records Management; Business Travel; Financial Activities; Evaluation of Employee Performance; Professional Growth and Development; The Job Application Process; Glossary; In-Basket Activities;