コンサルタント・経営者のための精神力動<br>Psychodynamics for Consultants and Managers : From Understanding to Leading Meaningful Change

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コンサルタント・経営者のための精神力動
Psychodynamics for Consultants and Managers : From Understanding to Leading Meaningful Change

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  • 製本 Hardcover:ハードカバー版/ページ数 436 p.
  • 言語 ENG
  • 商品コード 9780470779316
  • DDC分類 158.7024658

基本説明

Explains psychodynamic concepts and working principles in an accessible language and clearly describes their use in consulting and management practices using case studies.

Full Description

This book explores the ways in which psychoanalytic thinking can be more extensively and effectively used to the benefit of organizations and groups. It provides future and practicing consultants and managers with an understanding of unconscious and non-conscious behaviour in order for them to create the appropriate conditions for change in organizations. It explains psychodynamic concepts and working principles in an accessible language and clearly describes their use in consulting and management practices using case studies. Case studies and examples are included throughout, and a glossary is provided.

Contents

About the Authors xi

Contributors xiii

Acknowledgements xv

General Introduction 1

Part One A Psychoanalytic Perspective on Groups and Organisations 9

Introduction 11
Marie-Jeanne Vansina-Cobbaert

Chapter 1 Original, Primary Mental Processes 20
Marie-Jeanne Vansina-Cobbaert

Illustrations 22

Stepwise transformations 25

References 27

Chapter 2 Languages from Another World 28
Marie-Jeanne Vansina-Cobbaert

The language of images 29

The language of actions 32

The language of relations 38

Putting the information from 'atlantis' to use 49

References 55

Chapter 3 Supportive 'Process Structures' 57
Marie-Jeanne Vansina-Cobbaert

Holding and containment 58

Transitional phenomena 64

References 67

Chapter 4 Defensive Processes and Behaviour 68
Marie-Jeanne Vansina-Cobbaert and Leopold Vansina

Individual defence mechanisms 68

Defence mechanisms in groups 71

Social defences 74

Social repression 76

Defensive strategies 77

Working with and through defences 79

Conclusions 85

References 86

Chapter 5 The Capacity for Creative Living and Its Importance in Organisational Life 88
Marie-Jeanne Vansina-Cobbaert

Origins and functioning of the capacity for creative living 88

Destructiveness in the context of creative living 95

References 100

Part Two A Psychodynamic Approach 103

Introduction 105
Leopold Vansina

Chapter 6 Psychodynamics: A Field of Study and an Approach 108
Leopold Vansina

Some major differences with psychoanalysis 108

An attempt to define psychodynamics 113

Creating supportive process structures 126

Small things that matter: a look at some neglected potential benefits of a psychodynamic approach to organisational issues 145

Finalising comments 148

References 150

Chapter 7 'Me' in the Problem Situation 156
Leopold Vansina

The problem with problem definition 157

Building continuation 167

'Me' in terminating a project 168

What about transference and counter-transference in our practice? 172

References 176

Chapter 8 Groups as the Tip of an Iceberg: Locating Issues in Their Context 178
Leopold Vansina

Introduction 178

Management teams as the tip of an iceberg 184

The iceberg in project teams 194

Import and export mechanism of problems 197

Summary 206

References 207

Chapter 9 Being in and Working with Experiences in the 'Here-and-Now' 210
Leopold Vansina

Various mental modes of being present 214

The relevance of working with or without specific frames in the 'here-and-now' 220

From interpretations to sense making 232

Conclusions 238

References 239

Chapter 10 The Art of Reviewing: A Cornerstone in Organisational Learning 242
Leopold Vansina

Reviewing 242

What could be reviewed? 246

When to review and with what frequency? 251

Special or institutionalised reviews 254

How to review? 255

Conditions for reviewing 262

The role and stance of the person(s) leading the review 264

Limits to learning from reviewing 265

References 266

Part Three The Psychodynamic Approach in Consulting and Action-Research Projects 269

Introduction 271
Leopold Vansina

Chapter 11 Understanding and Working with Organisational Dynamics: Coping with Organisational Growth 273
Leopold Vansina and Gilles Amado

Part 1: Creating Awareness and a Base for Action within the Organisation 280

The pilot workshop 280

The second workshop 285

The third workshop 291

The relevance of the design 298

Part 2: Working Through the Draft Blueprint 305

The six two-day workshops 306

Understanding and working with organisational dynamics: discussion 313

References 319

Chapter 12 Transformations: Hope, Illusions and Reality. Transformations within a Family-Owned International Corporation 321
Leopold Vansina and Marie-Jeanne Vansina-Cobbaert

Part 1: The Consulting Project 323

The actors within the system 325

'Minimal structures' and 'time and space' 328

Part 2: Making Sense of the Work 346

Transformation 346

What can be learned from the consulting experience and conceptual clarifications for advancing the practices of organisation consultants and managers? 352

References 356

Chapter 13 Participative Redesign: Action-Research into the Strategic Restructuring of a Plant 358
Leopold Vansina

Part 1: The Project 360

History and context 360

My role, approach and intentions 361

Phase one: exploring the company in its environment 365

Phase two: engaging the employees to redesign the operations to meet the new production strategy 368

Phase three: change in ownership and implementation 372

Part 2: Organisational Results and Research Findings 375

Results from the participative redesign 376

The process of successful organisational change 377

Learning from the action-research itself 378

Conclusions 385

References 387

Chapter 14 Working Across Organisational Boundaries: Understanding and Working with Intergroup Dynamics 390
Sandra G.L. Schruijer and Leopold Vansina

Introduction 390

Part 1: The Psychological Difficulties of Working Across Organisational Boundaries 391

The meaning of collaboration 391

The yacht club 393

Part 2: Helping Groups and Organisations in Developing Successful Collaboration 396

Shellfisheries: conflicts of interest between nature and economy 396

Collaboration in the building sector 397

Organisational change of a nursing home 397

Medical call centre 398

Part 3: Dynamics, Practices and Principles 399

Working with the whole system 399

Working with the psychodynamics of conflict and collaboration 402

Leading collaboration 405

Exploring the 'why?' 407

Concluding remarks 408

References 409

Glossary 413

Index 427

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