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Full Description
This new volume provides research-based guidelines to help practitioners make better decisions on using technology to assess talent at all levels of the organization and for a full range of applications, from entry-level selection to senior-level succession and talent management. The book reviews of the various ways technology can enhance the administrative ease, credibility, validity, and cost effectiveness of assessments used by organizations in selection and other candidate evaluation processes. It also addresses measurement issues, examines case studies of current practice, and outlines agendas for future research and practice.
Contents
Foreword by Allen I. Kraut, Baruch College/Kraut Associates xiii
The Editors xvii
The Contributors xix
Preface xxxv
Acknowledgments xxxvii
1. Overview of Technology-Enhanced Assessments 1
Nancy T. Tippins
Section One: Measurement and Implementation Issues in Technology-Enhanced Assessments 19
2. Foundations for Measurement 21
John C. Scott and Alan D. Mead
3. Implementing Assessment Technologies 66
Douglas H. Reynolds
4. Cheating and Response Distortion on Remotely Delivered Assessments 99
Winfred Arthur, Jr., and Ryan M. Glaze
5. Computerized Adaptive Testing 153
Rodney A. McCloy and Robert E. Gibby
6. Applicant Reactions to Technology-Based Selection: What We Know So Far 190
Talya N. Bauer, Donald M. Truxillo, Kyle Mack, and Ana B. Costa
7. International Issues, Standards, and Guidelines 224
Dave Bartram
Section Two: Case Studies of Technology-Enhanced Assessments 251
8. Web-Based Management Simulations: Technology-Enhanced Assessment for Executive-Level Selection and Development 253
Terri McNelly, Brian J. Ruggeberg, and Carrol Ray Hall, Jr.
9. Bridging the Digital Divide Across a Global Business: Development of a Technology-Enabled Selection System for Low-Literacy Applicants 267
Adam Malamut, David L. Van Rooy, and Victoria A. Davis
10. Promotional Assessment at the FBI: How the Search for a High-Tech Solution Led to a High-Fidelity Low-Tech Simulation 293
Amy D. Grubb
11. Innovation in Senior-Level Assessment and Development: Grab 'Em When and Where You Can 307
Sandra B. Hartog
12. Case Study of Technology-Enhanced Assessment Centers 324
Rick Hense and Jay Janovics
13. Video-Based Testing at U.S. Customs and Border Protection 338
Jeffrey M. Cucina, Henry H. Busciglio, Patricia Harris Thomas, Norma F. Callen, DeLisa D. Walker, and Rebecca J. Goldenberg Schoepfer
14. Going Online with Assessment: Putting the Science of Assessment to the Test of Client Need and 21st Century Technologies 355
Eugene Burke, John Mahoney-Phillips, Wendy Bowler, and Kate Downey
15. Implementing Computer Adaptive Tests: Successes and Lessons Learned 380
Mike Fetzer and Tracy Kantrowitz
16. Practice Agenda: Innovative Uses of Technology-Enhanced Assessment 394
Michael J. Zickar and Christopher J. Lake
17. Concluding Comments: Open Questions 418
Seymour Adler
Indexes
Name Index 437
Subject Index 445
