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Full Description
This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. The authors provide a framework and process for helping participants better understand their context and taking appropriate action. The casebook includes the Leadership Across Differences Framework, 13 research-based cases, 11 chapters written by leadership experts, nine individual exercises, as well as references and resources to extend the learning. The package is designed to be flexible enough to use for a single one-hour session or for an extended course. The information in the Facilitator's Guide will help you craft a session or series of sessions organized around specific learning outcomes.
Contents
Foreword, by Maxine Dalton and Marian Ruderman xiii
Preface xvii
Introduction 1
Purpose 2
Audience 3
The Organization of This Book 3
How to Use This Book 8
Part One Leadership Across Differences Framework 9
Societal Landscape 11
Organizational Context 13
Spillover 13
Faultlines 14
Triggering Event 14
Leadership Practices 15
Increased Direction, Alignment, and Commitment 16
Organizational Outcomes 16
Part Two Cases 17
Case 1: Race and Respect 19
Case 2: Water Crises 23
Case 3: Floating Holidays 27
Case 4: Not My Weekend 31
Case 5: It's Their Fault 35
Case 6: The Scent of Difference 39
Case 7: Not Catching On 43
Case 8: Glass Ceiling at Big Boy Toys 47
Case 9: Super Drugs 51
Case 10: The Right to Be Pregnant 55
Case 11: Local Bombing 59
Case 12: Benefits Battle 63
Case 13 Francois' Dilemma 67
Part Three Perspectives 71
One Social Identity: Understanding the In-Group/Out-Group Group Phenomenon by Stella M. Nkomo 73
Two Triggers of Social Identity Conflict by Marian N. Ruderman and Donna Chrobot-Mason 81
Three Organizational Faultlines by Astrid C. Homan and Karen A. Jehn 87
Four Leadership Practices Across Social Identity Groups by Marian N. Ruderman, Sarah Glover, Donna Chrobot-Mason, and Chris Ernst 95
Five Cultural Values by Shalom Schwartz 115
Six Approaches to Difference: Allophilia and Xenophobia by Todd L. Pittinsky 125
Seven Cultural Intelligence: A Pathway for Leading in a Rapidly Globalizing World by Linn Van Dyne, Soon Ang, and David Livermore 131
Eight Social Justice and Dignity by Philomena Essed 139
Nine Miasma: The Dynamics of Difference by Ancella B. Livers and Robert F. Solomon, Jr. 147
Ten Leading Across Cultural Groups: Implications of Self-Concept by Dharm P.S. Bhawuk and Vijayan P. Munusamy 155
ElevenLeader Values and Authenticity by Todd J. Weber 163
TwelveLeading Through Paradox by Jeffrey Yip 171
Part Four Exercises 181
Exercise 1: Mapping Your Social Identities 183
Exercise 2: Your Experience with Triggers 193
Exercise 3: Identifying Faultlines 199
Exercise 4: Cultural Values 203
Exercise 5: Approaches to Difference 207
Exercise 6: Cultural Intelligence (CQ) 213
Exercise 7: Your Leadership Practices 217
Exercise 8: Examining Your Leadership Networks 223
Exercise 9: Taking a New Perspective 229
Glossary 235
Recommended Reading/Resources 243
References 251
About the Contributors 263
About the Editors 267
