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Full Description
Consultants are playing an increasingly important role in the challenging world of nonprofits. Yet despite the demand for consulting services, nonprofit professionals often lack the necessary insight into how best to choose and work with a consultant.
Nonprofit Consulting Essentials is a vital resource both for nonprofit leaders selecting and working with a consultant to guarantee the best use of their agency's resources, as well as consultants seeking a clear understanding of the more subtle dynamics that define a successful consulting practice working with social sector organizations.
Drawing on Penelope Cagney's years of experience as a top-level nonprofit consultant, Nonprofit Consulting Essentials is filled with keen insights and in-depth interviews with the founders and leaders of influential consulting firms. Throughout the book, Cagney outlines a number of concrete consulting strategies that can serve as additional tools for managers seeking to resolve complex organizational development issues.
Nonprofit Consulting Essentials also offers recommendations to nonprofit leaders and consultants to make their relationship the best it can be. Once a solid alliance is formed, they can tackle complex organizational challenges together, such as fundraising and marketing, governance and management, and organizational development.
Cagney explores what it takes to make the consulting experience a success and covers vital topics such as: the key differences between consulting with nonprofits versus for-profit organizations, the primary areas of nonprofit consultation, making the consulting relationship work, the special ethical considerations of consulting in the sector, and understanding emerging trends in consulting.
Nonprofit Consulting Essentials reviews the best practices and thinking in the nonprofit consulting practice, providing leaders and consultants a way to ensure a robust organization in the future.
Contents
Foreword xi
Preface xv
Acknowledgments xxi
About the Alliance for Nonprofit Management xxv
Chapter 1: What Nonprofits Need from Consultants 1
The Influence of For-Profit Thinking in the Nonprofit Sector 2
Reasons for Dominance of For-Profit Thinking 3
In Defense of Nonprofit Organizational Strengths 5
How Nonprofits Are Different 7
Ten Important Distinctions Between Nonprofits and For-Profits 8
Chapter 2: The Importance of Process in Nonprofit Consulting 15
The Value of Process 15
Using Process Consulting 17
The Importance of Process in Complex Organizational Change: Tales of Two Mergers 19
Chapter 3: The Stages of the Consulting Process 31
Stage One: Engagement 32
Stage Two: Getting Down to Business 36
Stage Three: Implementation 44
Chapter 4: Fundraising and Marketing 49
Fundraising 50
Marketing 61
Emerging Issues and Trends Affecting Fundraising and Marketing 67
Chapter 5: Governance Consulting 71
Models of Board Leadership 73
Areas Where Consultants Can Help Boards Improve Performance 75
Emerging Issues and Trends Affecting Governance 85
Chapter 6: Management and Organizational Development Consulting 89
Traditional Management Consulting 90
Organizational Development Consulting 90
Models of Management Consulting to Nonprofits: Nonprofit Consulting in For-Profit Firms 91
Management Consulting Needs of Nonprofits 100
Chapter 7: International Consulting 115
What Is Fueling the Growth of International Nonprofits? 116
The International Consulting Landscape 119
The Special Consulting Challenges of International Nonprofits and INGOs 122
Special Qualities and Skills of International Consultants 125
Chapter 8: What Works: Building a Strong Relationship Between Consultant and Nonprofit 129
Making a Match That Works 130
Maintaining a Relationship That Works 139
Chapter 9: What's Next: A Look at the Future of Nonprofits and Consulting 145
Trends Affecting Nonprofit Consulting 145
How the Consulting World Is Changing 152
Educating the Nonprofit Consultants of the Future 157
Resource A: Development of Nonprofit Consulting in the United States 165
Resource B: Advice for Consulting Firms 173
Resource C: Ethics, Standards, and Consultant Certification 195
Resource D: Finding Consultants 209
Resource E: Further Reading 213
The Author 221
Notes 223
Index 235
