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Full Description
This book addresses HRM from the inside out, focusing on the knowledge and skills required by the general frontline manager, who is ultimately responsible for the implementation of the majority of HR policies.The book takes a global perspective, using international cases and examples, and highlighting key international issues that influence the design and implementation of HR policies. It is therefore designed for students of general management around the world, and addresses the needs of English language management and executive educators in all countries.The unique contribution of this text is the focus on managers at the frontline and their needs with respect to management of people. It provides useful models and step-by-step instructions for the manager's toolkit using the language of management rather than the language of HR specialists to present key HR concepts.
Contents
Part IThe HR Role for Managers at the Frontline: HR, what's it worth? 2. The International Challenge for Managers at the Frontline 3. Understanding Employees: What makes us tick and (how do I wind up the clock)? Part II: Building a Quality Employee Team 4. Managing staff numbers: how many do I need or how many can I live without? 5. (Not) Putting 'Bums' in Seats: How do I pick the winners? 6. Team Building in the Early Days: How do I get people working together well? 7. Effective Coaching and Performance Management: How can I motivate the best? Part III: Essential Challenges for the Front Line Manager 8. Performance Rewards: Is it all about the money? 9. Innovation: How do I build an entrepreneurial culture? 10. Ending the Relationship: How do I tell someone it is all over?
