Full Description
Workplace Intelligence provides a range of insights into the unconscious processes at play in the workplace and an introduction to a balanced approach to organizations.
The book explores key concepts, showing how our emotions and early experiences inform the roles we play at work, as well as how we react to other people. It encourages close observation and reflection and utilization of this knowledge for managing ourselves and others fruitfully. It also provides managers with the methods to intervene and tackle these issues, elaborating on topics from leadership and group dynamics to meetings and work-life balance.
The book will be a fascinating read for those in leadership roles, organizational consultants, executive coaches, students of occupational psychology, as well as anyone interested in understanding workplace dynamics in general.
Contents
Part 1; Introduction 1: The terminology used; 2: The structure of this book; 3: On observation; 4: Your picture of the world and how it affects your work and personal life; 5: On beginnings; 6: On transference; 7: On joining a 'new' organisation; 8: On anxiety in the workplace; 9: Personal manifestations of anxiety; 10: Work manifestations of anxiety; Part 2; 11: On change and resistance to change; 12: On institutional functioning; 13: The workforce and its make up; 14: The concept of the primary task of the organization; 15: On the innate dynamics of groups; 16: On leadership and followership; 17: Risks inherent in the leadership role; Part 3; 18: The use of self in one's work life; 19: On listening; 20: On the use of language; 21: On work-life balance; 22: On stress; 23: Tackling below the surface issues; 24: Matters of technique; Part 4; 25: Institutions and their management; 26: Commerce and its taboos; 27: Some thoughts on business schools; 28: The board, the CEO and the management; 29: On meetings and their management; 30: Practical issues affecting meetings; Part 5; 31: On consultancy - benefits and risks; 32: The Consultant role; 33: Coaching - sin bin or learning opportunity; 34: Mentoring; 35: 360 degree feedback; 36: Counselling, therapy and psychoanalysis; 37: Away days; 38: Open space events; 39: In-house staff support systems; 40: Other support structures; Conclusion
