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Full Description
Using a step-by-step, highly visual approach, Andrews/Dark Shelton/Pierce's bestselling COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition, teaches you how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. Ensuring you are well prepared for 220-1101 and 220-1102 certification exams, each module covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You will study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, Windows 10, macOS and Linux. Digital lab manuals, live virtual machine labs, simulations, auto-graded quizzes and interactive activities provide additional preparation for the certification exam -- and your role as an IT support technician or administrator.
Contents
CORE 1.
Module 1. Taking a Computer Apart and Putting It Back Together.
Module 2. All About Motherboards.
Module 3. Supporting Processors and Upgrading Memory.
Module 4. Power Supplies and Troubleshooting Computer Problems.
Module 5. Hard Drives and Other Storage Devices.
Module 6. Supporting I/O Devices.
Module 7. Networking Fundamentals.
Module 8. Network Infrastructure and Cloud Computing.
Module 9. Supporting Mobile Devices.
Module 10. Supporting Printers.
CORE 2.
Module 11. The Complex World of IT Professionals.
Module 12. Installing Windows.
Module 13. Maintaining Windows.
Module 14. Troubleshooting Windows After Startup.
Module 15. Troubleshooting Windows Startup.
Module 16. Security Strategies.
Module 17. Securing and Sharing Windows Resources.
Module 18. Mobile Device Security.
Module 19. Network Security and Troubleshooting.
Module 20. Supporting MacOS.
Module 21. Linux and Scripting.
Appendix A. Safety Procedures and Environmental Concerns.
Appendix B. Entry Points for Windows Startup Processes.
Appendix C. CompTIA A+ Acronyms.
