Full Description
Communication in Society explores communication in a larger, social context. Alberts, Martin and Nakayama developed a skills-based framework, to give the reader what they need to communicate effectively as individuals and as members of society.With a combined seventy years of communication studies experience, the authors provide the reader with a deeper understanding of communication theories and skills along with guidance on applying these skills across various settings with a primary focus on interpersonal and small group communication, as well as public speaking.
Contents
PART ONE1. Introduction to Human Communication The Importance of Studying Human CommunicationWhat Is Human Communication?Components of Human CommunicationVisual Summary 1.1: Key Components of Human CommunicationA Model of Human Communication: Human Communication in SocietyCommunication EthicsDefining Communication EthicsDeveloping Communication EthicsCommunication Ethics in PracticeSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Too Much Talk Can Lead to ProblemsCareers in CommunicationCommunication in SocietyCommunication in Society: Sexual Harassment Usually Starts With Inappropriate CommentsBuilding Your Communication SkillsBuilding a Framework for Thinking Ethically and Making Ethical Decisions2. Perception and Its Role in Identity DevelopmentWhat is Perception?SelectionOrganizationInterpretation What is Identity?Identity Exists at Both the Individual and Societal LevelsIdentities are Both Fixed and DynamicIdentities are Created through InteractionIdentities Must Be Seen in ContextThe Importance of Perception and IdentityThe Individual, Perception and IdentityReflected AppraisalsSocial ComparisonSelf-ConceptVisual Summary 2.1: Identity Development through CommunicationThe Individual, Perception, Identity and SocietySocial Identities and PerceptionPower, Perception and IdentityCulture, Perception and Identity The Ethics of Perceiving and Communicating About IdentitiesSkills for Improving Perception and Communication About IdentitiesSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?The Ringtone Adults Cannot HearCommunication in SocietyWomen Nose Ahead in Smell TestBuilding Your Communication SkillsCommunicating About IdentitiesRefining Your Perceptual Processes3. Verbal CommunicationWhat is Verbal Communication?The Importance of Verbal CommunicationVerbal Communication and the IndividualFunctions of LanguageComponents of LanguageVisual Summary 3.1: Components of LanguageInfluences on Verbal CommunicationThe Individual, Verbal Communication, and SocietyLanguage and PerceptionLanguage and PowerPower and WordsEthics and Verbal CommunicationBecome Aware of the Power of LanguageBecome Conscious of Your Language UseImproving Your Verbal Communication SkillsConfirming and Disconfirming Communication"I" StatementsSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Words of the YearA Little Poem Regarding Computer Spell CheckersContemporary SlangLanguage DiscriminationCommunication in SocietyMind Your (Terror) LanguageBuilding Your Communication SkillsAvoiding Bias in Language4. Nonverbal CommunicationWhat is Nonverbal Communication?The Importance of Nonverbal CommunicationNonverbal Communication and the IndividualInfluences on Nonverbal CommunicationNonverbal CodesVisual Summary 4.1: ProxemicsThe Functions of Nonverbal MessagesCommunicating Information Regulating Interaction Expressing and Managing Intimacy Establishing Social Control Signaling Service-Task Functions The Individual, Nonverbal Communication, and SocietyNonverbal Communication and PowerNonverbal Communication, Prejudice, and DiscriminationEthics and Nonverbal CommunicationImproving Your Nonverbal Communication SkillsSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?How Much Does Nonverbal Communication Contribute to Meaning? Territoriality: Maintaining Private and Public SpacesCommunication in SocietyEtiquette for the World TravelerBuilding Your Communication SkillsDeveloping Sensitivity to Cross-Cultural Nonverbal CommunicationFive Tips for Enhancing Nonverbal Communication Skills5. Listening What is Listening?Visual Summary 5.1: Stages of ListeningThe Importance of ListeningListening and the IndividualListening StylesInfluences on ListeningBarriers to ListeningThe Individual, Listening and SocietySocial HierarchiesListening in Context Listening and CommunityEthics and ListeningImproving Your Listening SkillsBecome AwareIdentify Poor HabitsStrive for Mindful ListeningSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Statistically Speaking, How Many People Are Deaf or Hard of Hearing?Communication in SocietyEffective Listening Skills of ManagersBuilding Your Communication SkillsThree Strategies for Improving Listening Between Men and WomenCombating the Top Ten Poor Listening Habits6. Communication Across CulturesWhat is Intercultural Communication?The Importance of Intercultural CommunicationIncreased Opportunities for Intercultural ContactEnhanced Business EffectivenessImproved Intergroup RelationsEnhanced Self-AwarenessIntercultural Communication and the IndividualIntercultural Communication on the BordersVisual Summary 6.1: Border Dwellers through TravelThe Influence of Cultural Values on CommunicationA Dialectic ApproachThe Individual, Intercultural Communication, and SocietyPolitical, Historical, and Social ForcesIntercultural Communication and PowerEthics and Intercultural CommunicationImproving Your Intercultural Communication SkillsIncrease MotivationIncrease Your Knowledge of Self and OthersAvoid StereotypesSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Meeting Other Travelers Adds Depth to Argentina VisitZuni Eagle Aviary is a Beautiful SignCommunication in SocietyTV Reality Not Often Spoken of: RaceBuilding Your Communication SkillsSobering Advice for Anyone Contemplating a Cross-Cultural Marriage7. Communication and New TechnologiesWhat is Computer Mediated Communication?The Importance of Computer Mediated CommunicationHow Does Computer Mediated Communication Impact Our Communication Choices?Media Deficit TheoryVisual Summary 7.1: Media Richness TheoryMedia Augmentation TheorySocial Network TheoryComputer Mediated Communication and the Individual Managing IdentityRelationship DevelopmentThe Individual, Communication Technology, and SocietyGender, Age, Ethnicity, and Technology UsePower, Access, and the Digital DivideGlobalization and the Digital DivideClosing the Digital DivideEthics and Computer Mediated CommunicationEthics and Online IdentityBuilding Relationships OnlineImproving Your Computer Mediated Communication SkillsEmail EtiquetteCell Phone EtiquetteEvaluating Internet InformationSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Employers Admit to Disqualifying Candidates Due to Facebook ContentThe Ten Commandments of Computer EthicsCommunication in SocietyLove in the Age of Social NetworkingBuilding Your Communication SkillsGuidelines for Using Social Networking SitesSafety Tips for Online DatingGuidelines for Voice and Text Messaging8. Interpersonal Communication ProcessesWhat is Interpersonal Communication?Interpersonal Communication Involves Interdependent PartiesInterpersonal Communication Exists on a ContinuumInterpersonal Communication is RelationalThe Importance of Interpersonal Communication, and RelationshipsInterpersonal Communication, Relationships, and the IndividualInfluences on Relationship Development Models of Relationship Development Visual Summary 8.1: The Dialectical Model of Relationship DevelopmentCommunicating in Friendship and Romantic RelationshipsSociety, Power, Courtship, and MarriageEthics and Interpersonal CommunicationImproving Your Maintenance Skills in Long-Distance FriendshipsFrequency of InteractionOpennessPositivitySocial SupportSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?DNA Dating Site Predicts Chemical RomanceWomen's and Men's Flirtation Behaviors DifferCommunication in SocietyRace and Romantic Relationships in the United StatesBuilding Your Communication SkillsStrategies for Maintaining Long-Distance Romantic Relationships.Initiating a Conversation9. Communication in Close RelationshipsWhat are Relationship Challenges?The Importance of Managing Relationship ChallengesThe Individual and Relationship ChallengesDeveloping Social Influence SkillsManaging Aversive Communication InteractionsVisual Summary 9.1: Influences on the Perceived Hurtfulness of a MessageManaging Threats to Relationships The Individual, Relationship Challenges, and SocietySociety, Sex Roles, and Relationship ChallengesSociety, Emotion, and Relationship ChallengesCultural Influences on Relationship ChallengesEthics and Relationship ChallengesImproving Your Ability to Manage SummaryKey Terms Chapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Recognizing a Potential BattererCommunication in SocietyAbused Men: The Silent Victims of Domestic ViolenceBuilding Your Communication SkillsResponding to a Partner's InfidelityPreventing Sexual Coercion10. Communication and ConflictWhat is Conflict?InterdependenceInterestsIncompatibilitiesLimited ResourcesThe Importance of Managing Conflict EffectivelyThe Individual and Conflict ManagementWhat Purposes Does Conflict Serve?What Causes Conflict?Responding to Conflict: Strategies and StylesChoosing a Conflict StyleEmotionProblematic Conflict InteractionsVisual Summary 10.1: Gottman's Cascade Model and the Four Horsemen of the ApocalypseThe Individual, Conflict Management, and Society Power CultureEthics and Conflict Management Improving Your Conflict Management SkillsA Strategic Approach to Conflict ManagementThe Competence Model of ConflictSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?He Who Cast the First Stone Probably Didn'tCommunication in SocietyActor Makes the Wrong CallBuilding Your Communication SkillsHow to ApologizeSix Keys to Improve Your Relationship Principles of Interpersonal Conflict11. Small Group Communication ProcessesWhat Is Small Group Communication?A Small Number of PeopleA Common PurposeA Connection with Each OtherAn Influence on Each OtherThe Importance of Small Group CommunicationReasons to Study Small Group CommunicationAdvantages and Disadvantages of Group WorkSmall Group Communication and the IndividualTypes of Communication RolesVisual Summary 11.1: Roles in GroupsEffective Small Group CommunicationThe Individual, Small Group Communication, and SocietyPower and Group CommunicationCultural Diversity and Small Group CommunicationEthics and Small Group CommunicationImproving Your Small Group Communication SkillsSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Procedures That Help Groups AgreeCommunication in SocietyIs Collaboration the Future of Invention?Building Your Communication SkillsIdentifying Roles in Group SituationsHow to Handle Conflicts in Meetings12. Leadership and Group Decision-Making What is Leadership?The Importance of LeadershipLeadership and the IndividualThe Role of Communication in LeadershipInfluences on LeadershipTheories of LeadershipFunctional TheoryStyle TheoryVisual Summary 12.1: Leadership StylesTransformational Leadership TheoryServant Leadership TheoryToxic LeadershipThe Individual, Leadership, and SocietyEthics and LeadershipBecoming a More Effective LeaderSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Leadership is an Influence RelationshipCommunication in SocietyMandela's Eight Lessons of LeadershipBuilding Your Communication SkillsLeading Diverse People13. Topic Selection and Speech DevelopmentWhat Is Public Speaking?The Importance of Speaking in PublicEstablishing Your Reasons for Speaking in PublicIdentifying Your General PurposeGenerating and Selecting Your TopicIdentifying Your Specific PurposeAnalyzing and Relating to Your AudienceWhat Does Your Audience Know About Your Topic?Who Is Your Audience?What Does Your Audience Know About You?What Does Your Audience Expect From You?Developing Your SpeechNarrowing Your TopicDetermining Your Main PointsIdentifying Your Thesis StatementFinding Supporting MaterialsOrganizing Your SpeechDeveloping the Body of Your Speech Creating Your OutlineDeveloping Transitions, Introductions, and ConclusionsVisual Summary 13.1: Developing Your SpeechBecoming an Ethical Public SpeakerSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Selected Search Engines and DatabasesCommunication in SocietyBill Gates, The Great Communicator?Building Your Communication SkillsCommunication Event Checklist14. Speech DeliveryWhat is Delivery?The Importance of Speech DeliveryKey Issues in Effective Speech DeliveryOvercoming AnxietySetting the ToneConsidering Language and StyleIncorporating Visual AidsBeing Aware of Time LimitsChoosing a Delivery MethodProjecting a PersonaPracticing Your SpeechVisual Summary 14.1: Key Issues in Effective Speech DeliveryThe Individual, Speech Delivery, and SocietyEthos, Pathos and LogosEthical Speech DeliveryUse Language SensitivelyUse Visual Aids CarefullyRespect Time LimitsSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?PowerPoint TipsCommunication in SocietyBe Cautious With HumorBuilding Your Communication SkillsTry Relaxing Breathing ExercisesThe Importance of DressStylistic DevicesVisual Aids Checklist15. Informative SpeakingWhat is Informative Speaking?The Importance of Informative SpeakingInformative Versus Persuasive SpeakingVisual Summary 15.1: Informative Versus Persuasive SpeakingTypes of Informative SpeechesSpeeches About "Objects"Speeches About ProcessesSpeeches About EventsSpeeches About ConceptsOrganizing Informative SpeechesUsing a Chronological PatternUsing a Geographical/Spatial PatternUsing a Topical PatternTips for Speaking InformativelyInclude Information That is Accurate and ObjectiveInclude Facts That Are Truthful and Can Be CorroboratedInclude Ideas That are Accessible to Your AudienceInclude Visual Aids That Clearly and Accurately Describe FactsRespect the Ideas of Your AudienceEthics and Informative SpeakingSample Informative Speech in Outline FormSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?Four Types of Informative SpeechesCommunication in SocietyInforming the Public About the H1N1 OutbreakBuilding Your Communication SkillsChecklist for Fact Finding16. Persuasive SpeakingWhat is Persuasive Speaking?The Importance of Persuasive SpeakingThe Power to PersuadeVisual Summary 16.1: The Power to PersuadeThe Power of EthosThe Power of LogosThe Power of PathosTypes of Persuasive SpeechesSpeeches to Impact the Audience's AttitudesSpeeches to Impact the Audience's BeliefsSpeeches to Impact the Audience's ValuesSpeeches to Impact the Audience's BehaviorOrganizing Persuasive SpeechesUsing a Problem-Solution or Problem-Solution-Action PatternUsing a Claim PatternUsing Monroe's Motivated SequenceTips for Speaking PersuasivelySelect a Topic Appropriate to PersuasionOrganize Your Thesis as a Statement of Fact, Value, or PolicyEstablish Credibility through the Quality of Your SourcesAvoid Misusing Persuasive LanguagePersuasive Speaking and EthicsSummaryKey TermsChapter Review QuestionsActivitiesWeb ActivitiesDid You Know?The Boomerang EffectFallacies of ReasoningCommunication in SocietyThe Return of Public Deliberation?Building Your Communication SkillsResearch Checklist
