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基本説明
Examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility.
Full Description
Organizational trust is a subject which has over the past decade become of increasing importance to organizational theory and research. This book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation and discussion of key readings.
Contents
1. Introduction: Why Trust, Why Now? ; FOUNDATIONS FOR ORGANIZATIONAL TRUST THEORY ; 2. The Street-Level Epistemology of Trust ; 3. Calculativeness, Trust, and Economic Organization ; 4. An Integrative Model of Organizational Trust ; TRUST DEVELOPMENT AND MAINTENANCE ; 5. Initial Trust Fromation in New Organizational Relationships ; 6. Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior ; 7. The Emergence of Exchange Structures: An Experimental Study of Uncertainty, Commitment, and Trust ; BASES AND BENEFITS OF ORGANIZATIONAL TRUST ; 8. The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea ; 9. Kinds of Third-Party Effects on Trust ; 10. Does Trust Improve Business Performance? ; FRAGILITY OF ORGANIZATIONAL TRUST ; 11. Explaining the Limited Effectiveness of Legalistic 'Remedies' for Trust/Distrust ; 12. Turst and Breach of the Psychological Contract ; 13. Paranoia and Self-Consciousness ; ORGANIZATIOANL TRUST IN CONTEMPORARY CONTEXTS ; 14. Secrecy, Trust, and Dangerous Leisure: Generating Group Cohesion in Vonultary Organizations ; 15. Swift Trust in Temporary Groups ; 16. Trust, Power, and Control in Trans-organizational Relations