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Full Description
A HUMAN-CENTERED APPROACH TO ARTIFICIAL INTELLIGENCE WILL ENSURE HUMAN CONTROL OVER POWERFUL AND HELPFUL FUTURE MOBILE DEVICES AND SERVICES
Researchers, developers, business leaders, policy makers, and others are expanding the technology-centered scope of artificial intelligence (AI) to include human-centered AI (HCAI) ways of thinking. This expansion from an algorithm-focused view to embrace a human-centered perspective can shape the future of technology to better serve human needs.
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, as many technology companies and thought leaders have said, the goal is not to replace people, but to empower them by making design choices that give humans control over technology.
In Human-Centered AI, Professor Ben Shneiderman aims to produce an optimistic, realistic, guide to how artificial intelligence can be used to augment and enhance humans' lives. This project bridges the gap between ethical considerations and practical realities to make successful, reliable systems. Digital cameras, communications services, and navigation apps are just the beginning. Shneiderman shows how future applications will support health and wellness, improve education, accelerate business, and connect people in reliable, safe, and trustworthy ways that respect human values, rights, justice, and dignity.
Contents
PART 1 WHAT IS HUMAN-CENTERED ARTIFICIAL INTELLIGENCE? 1: Introduction: High Expectations 2: How Do Rationalism and Empiricism Provide Sound Foundations? 3: Are People and Computers in the Same Category? 4: Will Automation, AI, and Robots Lead to Widespread Unemployment? 5: Summary and Skeptic's CornerPART 2 HUMAN-CENTERED AI FRAMEWORK 6: Introduction: Rising Above the Levels of Automation 7: Defining Reliable, Safe, and Trustworthy Systems 8: Two-Dimensional HCAI Framework 9: Design Guidelines and Examples 10: Summary and Skeptic's CornerPART 3 DESIGN METAPHORS 11: Introduction: What Are the Goals of AI Research? 12: Science and Innovation Goals 13: Intelligent Agents and Supertools 14: Teammates and Tele-bots 15: Assured Autonomy and Control Centers 16: Social Robots and Active Appliances 17: Summary and Skeptic's CornerPART 4 GOVERNANCE STRUCTURES 18: Introduction: How to Bridge the Gap from Ethics to Practice 19: Reliable Systems Based on Sound Software Engineering Practices 20: Safety Culture through Business Management Strategies 21: Trustworthy Certification by Independent Oversight 22: Government Interventions and Regulations 23: Summary and Skeptic's CornerPART 5 WHERE DO WE GO FROM HERE? 24: Introduction: Driving HCAI Forward 25: Assessing Trustworthiness 26: Caring for and Learning from Older Adults 27: Summary and Skeptic's Corner Personal Epilogue: How I Became Passionate about Human-Centered Approaches Notes Bibliography Name Index Subject Index
